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I need to update payment info and I have entered my password
I need to update payment info and I have entered my password ***** the scrambled numbers numerous times and never get past that. I wanted to purchase a new book. … read more
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Went to purchase new kindle book, but would not allow me to do so because the last payment was not accepted. We had been hacked and changed credit card but we had changed it on our account … read more
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When trying to purchase a book I get the folllowing message:
When trying to purchase a book I get the folllowing message: … read more
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Randy***** CellTech
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problem with credit card on file. Tried to update without success … read more
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How can I update my credit card details to pay for a past
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I can't update my mastercard on my kindle. I appear to have
I can't update my mastercard on my kindle. I appear to have changed the year on screen, but it does not accept it. The card is the same as before except now updated data-wise. … read more
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Amazon could not process payment for a past kindle
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I am unable to complete a purchase on my Kindle. My credit
I am unable to complete a purchase on my Kindle. My credit card was hacked and I think Kindle needs a new card number. I have been unable to purchase any books since early Dec. … read more
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My kindle keeps saying the password I have entered is
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trying to purchase a book, my credit card has changed but I cannot update the payment method.... … read more
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I have changed my amazon credit card and email address
Hello. I have changed my amazon credit card and email address because my last card was used illegally. I have just ordered a new book and payment confirmed but does not appear on my iPad app. Rob Thomas … read more
Russell H.
Russell H.
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I am unable to pay for a book. I get the message that my card is not correct. Tried to change as I have the same card but it expired but still won't accept.… read more
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I am a kindle customer...Telephone # ***-***-****. I receivd
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My Kindle message says I have a problem with my credit card
My Kindle message says I have a problem with my credit card and they haven't received payment. I went into my account and my new credit card is the one noted as payment and is the principle card so I … read more
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when I try to buy a book it says I do not have a valid default
when I try to buy a book it says I do not have a valid default credit card, I set up my credit card and it said it was successful but I still can't buy, same message comes up no valid credit card… read more
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my kindle fire is buffering very very slow 3days ago, today
my kindle fire is buffering very very slow 3days ago, today my kindle fire is completely shut down, cannot turn on again no matter charging battery all night still won't work.… read more
AnswerManRob
AnswerManRob
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I changed the credit card for Amazon. I now need it changed
I changed the credit card for Amazon. I now need it changed for Kindle purchases AND I need all the books I tried to purchase removed from cue. Rhanks… read more
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AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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