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Kindle Paperwhite appears to be stuck. Juiced and good
Kindle Paperwhite appears to be stuck. Juiced and good signal, but it won't respond to touch; won't show any data on the screen -- just the toolbar on top -- not responding to touch on toolbar … read more
Josh
Josh
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Associate Degree
22,967 satisfied customers
My paperwhite is 6 years old and is amazing. I have about 98
My paperwhite is 6 years old and is amazing. I have about 98 books on it. I charged the battery and when I go to turn it on the green light stays on for about 5 seconds then starts blinking and goes d… read more
Josh
Josh
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My paperwhite isn't working. I have shut it off and
my paperwhite isn't working. I have shut it off and restarted several times. I can put password ***** and get to page, then can't swipe any pages … read more
Nathan
Nathan
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I have a kindle paperwhite which is 2 years old and I have
I have a kindle paperwhite which is 2 years old and I have just started having trouble with the touch screen. I cannot change to the next page. It has a cover which when closed turns the device off an… read more
Randy***** CellTech
Randy***** CellTech
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My kindle paperwhite will not open. I swipe, it blinks, but
My kindle paperwhite will not open. I swipe, it blinks, but will not open. Occasionally, I can get it to open, but it is not a full screen and I can't get anything to move/open/change. I have charged … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I just received my Kindle Paperwhite and do have an amazon
Hi, I just received my Kindle Paperwhite and do have an amazon account. Each time I put in my email address "*****@******.***" and my password ***** register, it says "unable to connect -- there was a… read more
Josh
Josh
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I can't unlock my kindle, kindle paperwhite over 1 year, two
two days I have tried many times to unlock it by swiping the machine … read more
Anthony_Infotech
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My Kindle appears to have died. It will not charge ; or
My Kindle appears to have died. It will not charge ; or respond at all … read more
Anthony_Infotech
Anthony_Infotech
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My kindlepaperwhite is frozen. i held the power button down
my kindlepaperwhite is frozen. i held the power button down for 40 seconds and tapped the screen and still wont open … read more
Josh
Josh
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I cannot open my kindle even though it is charged the slide
I cannot open my kindle even though it is charged the slide across is not showing to open it … read more
Nathan
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Forgot my passcode, Kindle, about 3 years old, I haven't
I haven't used it for about 1 year. Just tried to get a few books to read while in Europe, Entered my last Amazon passcode. Nothing happens … read more
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Randy***** CellTech
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My Kindle Paperwhite has stopped working. I just get a
My Kindle Paperwhite has stopped working. I just get a greyscale screen of pen caps. … read more
Randy***** CellTech
Randy***** CellTech
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I was in the middle of reading last night when all of a
I was in the middle of reading last night when all of a sudden the screen flashed and I am no longer able to turn the pages. I fully charged my Kindle today to see if that would help but it did not … read more
Cris
Cris
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My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
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Nathan
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I cannot open my Kindle - early Paperwhite. I have a
I cannot open my Kindle - early Paperwhite. I have a password ***** it and it will not work. Thanks. … read more
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When I swipe to unlock my kindle it will not unlock. If it
Hello, when I swipe to unlock my kindle it will not unlock. If it does every once in awhile it then freezes & does nothing. … read more
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My kindle paperwhite has a blank screen now, even after it
My kindle paperwhite has a blank screen now, even after it was fully charged. In the middle of a book, but … read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
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Josh
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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