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My kindle is blank. It is fully charged but blank. Last
My kindle is blank. It is fully charged but blank JA: When did you last charge your Kindle? Customer: Last night and again this morning JA: Have you tried a force reboot (pressing and holding the powe… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,976 satisfied customers
I am not sure of the model that this Kindle Fire actually is
I am not sure of the model that this Kindle Fire actually is as it was passed on to me by my son. It has worked very well for a couple of years being used as another tablet primarily. In the last day … read more
Nathan
Nathan
Bachelors of Science
26,653 satisfied customers
I have a kindle fire and the screen stays blank when I turn
I have a kindle fire and the screen stays blank when I turn it on. I can hear it come on and it is talking saying the time and screen on and screen off. but the screen stays black… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,660 satisfied customers
I can't open any book on my kindle. I get a message that
I can't open any book on my kindle. I get a message that says unable to open and says to delete and download again. It's also very slow when turning pages. It is charged. … read more
Harry
Harry
2,551 satisfied customers
The screen suddenly went blank. I had just recharged the
the screen suddenly went blank. I had just recharged the battery, now I can't turn on or off … read more
Randy***** CellTech
Randy***** CellTech
1,924 satisfied customers
My reader is fully charged and keeps shutting down while I'm
My reader is fully charged and keeps shutting down while I'm reading. Just started last couple of days … read more
Louie
Louie
Senior Technician
Associate Degree
10,916 satisfied customers
I CAN'T GET MY KINDLE TO CHARGE. iT SHOWS A usb AND AN ARROW
i CAN'T GET MY KINDLE TO CHARGE. iT SHOWS A usb AND AN ARROW POINTING TO A LIGHTNING BOLT AND A BATTERY WITH ONE LINE ON IT. … read more
Josh
Josh
Technician
Associate Degree
23,645 satisfied customers
Device 2 years old june 2 suddenly not responding to
device 2 years old june 2 suddenly not responding to attempts to turn page.Did not work for a week then was okay for 2 days and now not responding again … read more
Louie
Louie
Senior Technician
Associate Degree
10,916 satisfied customers
My Kindle Fire has a problem when swiping to turn page. It
My Kindle Fire has a problem when swiping to turn page. It stops midway into the next page or it jumps several pages. Help! Thanks Sallie … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,660 satisfied customers
I just plugged in my Kindle to charge it and it says my
I just plugged in my Kindle to charge it and it says my drivers need updated. It said to put in the cd I received with the Kindle. I did not receive one so it said to contact the manufacturer of the d… read more
Cris
Cris
1,358 satisfied customers
I just plugged in my Kindle to charge it and it says my
I just plugged in my Kindle to charge it and it says my drivers need updated. It said to put in the cd I received with the Kindle. I did not receive one so it said to contact the manufacturer of the d… read more
John
John
Bachelor's Degree
5,565 satisfied customers
My Kindle Fire HD screen went blank. Tried re-booting it, it
My Kindle Fire HD screen went blank. Tried re-booting it, it is fully charged, qnd still can't turn it on again.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I just had to get a new electric cord for my original Kindle.
I just had to get a new electric cord for my original Kindle. It is charging now, but I forgot my password.… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Ive tried the answer about the Kindle not holding a charge
I've tried the answer about the Kindle not holding a charge even after buying a new charger, but no luck. The connection from the Kindle to the charger seems loose and disconnects, using up what charg… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
my kindle fires battery is depleted and says battery too low
my kindle fires battery is depleted and says battery too low to power on...even when i have it plugged in to the charger cord. it will not charge. i have had it on charge all day. help… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,976 satisfied customers
My Kindle fell into the bathtub, as quick as it fell in I got
My Kindle fell into the bathtub, as quick as it fell in I got it out. I dried it off and used a hairdryer to dry it also. It came back on with the message critical battery. ALso it says to "continue u… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
cannot get my kindle to turn on or off. Tried plugging it
cannot get my kindle to turn on or off. Tried plugging it in but no luck. The green power light does not go on or off.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My Kindle is charged but seems to be frozen - cannot move curser
My Kindle is charged but seems to be frozen - cannot move curser or turn it off. There is a box that says "Your Kindle is unable to connect to the wirless network. Either your battery is too low or wi… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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