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My kobo glo won't connect to pc or imac - the computer does…

Customer Question
My kobo glo won't...

My kobo glo won't connect to pc or imac - the computer does not see it

Technician's Assistant: What's the make/model of your device? How old is it?

Serial nr is 613b2a3006323

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just now, worked fine till today. i tied reconecting few times

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Inernal storage seems almost full: 1.2 Gb uf 1.3 available

Submitted: 10 months ago.Category: E-Readers
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Answered in 4 hours by:
9/24/2017
Electronics Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,192
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 10 months ago

Have you tried using a different USB cable?

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