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My password don't match my amazon accout, I don't

Customer Question
My password *****'t match...

My password *****'t match my amazon accout

Technician's Assistant: What's the make/model of your device? How old is it?

I don't remember,about 3or4 years can't find model number

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

None I went back to factory defauit to night and I am trying to register my kindle

Submitted: 10 months ago.Category: E-Readers
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Answered in 4 minutes by:
9/24/2017
Electronics Technician: Viet - E-reader Tech, Technician replied 10 months ago
Viet - E-reader Tech
Category: E-Readers
Satisfied Customers: 41,181
Experience: Troubleshoot issues with E-readers.
Verified

Hi,

I'm sorry about the issue. Please click on the website below:

https://www.amazon.com/manageyourkindle

, there, click on the option "Forgot your password", then enter your email address, then click on Continue and follow the instructions there in order to reset your Amazon account password.

- (If the above website does not work, then please use the website https://www.amazon.com/password )

- Do you also have Windows xp, vista, or 7, 8, 10, or Mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Ask Your Own E-Readers Question
Electronics Technician: Viet - E-reader Tech, Technician replied 10 months ago

How is it going?

Do you also have a Windows or Mac computer?

Ask Your Own E-Readers Question
Electronics Technician: Viet - E-reader Tech, Technician replied 10 months ago

It looks like you are not there. We can schedule another time.

Ask Your Own E-Readers Question
Electronics Technician: Viet - E-reader Tech, Technician replied 10 months ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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