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Related E-Readers Questions
Had problems with Amazon order, the book has not been
hello, I am Branka and had problems with Amazon order, the book has not been visible on my Kindle. During the chat the expert said to me to slide and press power button for 40''. After that the screen… read more
Josh
Josh
Technician
Associate Degree
22,973 satisfied customers
My Kindle hasn't been used for some time and I've tried to
hi there, my name is Jenny. My Kindle hasn't been used for some time and I've tried to re-charge it and the screen says "Empty Battery". I've tried holding the power switch for 20 secs and then the "h… read more
Josh
Josh
Technician
Associate Degree
22,973 satisfied customers
I have a Kindle 2nd generation I think, model d00901 that
I have a Kindle 2nd generation I think, model d00901 that has part of the screen that has been pressed and I don't get any view, it isn't cracked but I need a new screen and I don't want to give this … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
My old kindle will not charge any more guess I need a new
my old kindle will not charge any more guess I need a new battery … read more
Randy***** CellTech
Randy***** CellTech
1,851 satisfied customers
My kindle does not stay charged & the screen has disfigured
My kindle does not stay charged & the screen has disfigured lines so can not read it … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I was reading my Kindle, turned it off, than came back about
I was reading my Kindle, turned it off, than came back about 20 minutes later and it would not turn on. Plugged it in thinking maybe it needed recharging. The charge light did not light up. Still did … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I have a kindle keyboard and it has vertical and horizontal
hi! I have a kindle keyboard and it has vertical and horizontal lines on the top portion of the screen. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
My kindle-model No D00901 FCC ID has empty battery. I
My kindle-model No D00901 FCC ID has empty battery. I connected it to a power source as instructed on the screen and left it to charge over night but the screen never disappeared. I unplugged it from … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
My kindle is flashing "kindle Amazon" I can't turn it off or
my kindle is flashing "kindle Amazon" I can't turn it off or on. … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I can't remember what my password. It is some time since I
Thank you. I can't remember what my password. It is some time since I used my kindle and I have had to change my password ***** couple of times for the internet. I think my original password ***** geo… read more
Pete
Pete
Engineer
Bachelor's Degree
9,795 satisfied customers
My kindle has gone blank and nothing seems to have been
My kindle has gone blank and nothing seems to have been retained in its memory.Thus I have lost all my books etc. However the power still seems to be there.Tks & Regards … read more
Nathan
Nathan
Bachelors of Science
25,031 satisfied customers
My kindle screen has gone blank and I cannot turn it on, it
my kindle screen has gone blank and I cannot turn it on … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,828 satisfied customers
I just bought a new kindle and discovered it was a touch
I just bought a new kindle and discovered it was a touch screen. I have tremors in my hands so it is not viable. I checked to see about a new battery for my old kindle, which Iove, and was told the po… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I have a Kindle 3.0 After several weeks of no usage and finding
I have a Kindle 3.0 After several weeks of no usage and finding the screen to display and empty battery, I followed the directions to charge it for 30 minutes. The screen did not change so I unplugged… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle has frozen (kindle keyboard). I have tried holding
My kindle has frozen (kindle keyboard). I have tried holding the on/off switch for up to 30 seconds and pressing the reset button with the tip of a paperclip and neither action has cleared me screen. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Hi I have tried to recharge my Kindle and it has been unsuccessful
Hi I have tried to recharge my Kindle and it has been unsuccessful stating "critical battery". I have used someone elses charger as an alternative but it still doesn't work. I assume there is an issue… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My reader will not download a book. I have gone through the
My reader will not download a book. I have gone through the suggestions in the manual, and nothing helps. The light by the on/off switch indicates the reader is charged, but the indicator on the top o… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My kindle copy is "dead". The probable cause is my having forced
My kindle copy is "dead". The probable cause is my having forced an inappropriate usb-cable into its slot. Can this be repaired, and if so, how?… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,828 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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