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I have to return my phone for another one but I can't find…

Customer Question
I have to return...

I have to return my phone for another one but I can't find the return label on line. Where is it?

Technician's Assistant: How old is the phone?

Fairly new

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

For 2 days; we received another sim card thinking that was the problem but it wasn't.

Submitted: 11 months ago.Category: E-Readers
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Answered in 6 hours by:
9/23/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 20,622
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Engineer replied 11 months ago

What is the make and model number of the phone?

Where was it obtained from?

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Electronics Technician: Pete, Engineer replied 10 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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