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Early keyboard Kindle, shut down yesterday, but I suspect
Early keyboard Kindle, shut down yesterday, but I suspect not switched off. Did not boot up today just some vague grey shapes at bottom of screen. Has been on charge now for about an hour, but no reac… read more
Harry
Harry
2,219 satisfied customers
It's frozen and I also cannot get it to charge. A few days
a few days ago. I left it on overnight. It froze before that - I couldn't type in my password ***** now it shows the Kindle home page and I cannot get it to respond … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
My Kindle 2 will not start ... I have tried holding the
Hi my Kindle 2 will not start ... I have tried holding the power button for 30 seconds, it tried to reboot but would only get partially thruogh the task bar before switching off... I have tried Alt R … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My Kindle is frozen and I do not know how to unfreeze it. I
My Kindle is frozen and I do not know how to unfreeze it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have just tried overnight to charge my kindle and it seems
I have just tried overnight to charge my kindle and it seems the battery won't charge. I assume it needs a battery transplant. How do I do it? … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I have an older Amazon Kindle model number D00901 that I
Hi Pearl. I have an older Amazon Kindle model number D00901 that I have tried to reboot for the thirty seconds but nothing happens when it is fully charged. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Kindle 5th generation 5 position switch -- frozen on tree
Kindle 5th generation 5 position switch -- frozen on tree page with bar one third across. charged for 3 hours, still no green light. Pressed home button then on switch for 60 seconds and left for 10 m… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I dropped my Kindle Version 3.3 (I think) on a tiled floor.
I dropped my Kindle Version 3.3 (I think) on a tiled floor. The screen became blank. I pressed all the buttons to get the display screen to work but only have horizontal lines across the middle and bo… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I think my older version of kindle has died. I can only see
I think my older version of kindle has died. I can only see streaks expect in the left hand corner it says page 1 of 22. It won't shut off. I thought the battery needed charging but it won't charge fo… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
My Kindle reader is stuck on a page of a book I am reading
My Kindle reader is stuck on a page of a book I am reading and none of the keys work. I have tried recharging the battery but the problem remains. What can I do?… read more
Josh
Josh
Technician
Associate Degree
22,718 satisfied customers
My Kindle keeps freezing up and does not respond to touch.
My Kindle keeps freezing up where it does not respond to touch. Holding down the start button to force a shut down and restart used to work, but now that doesn't work either. It just remains frozen on… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
My kindle is frozen on the sleep page. There are also blank
My kindle is frozen on the sleep page. There are also blank triangular lines across the page. Any clues? I am not aware of having handled it roughly.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle 3 is frozen. Wont charge or turn off. I tried holding
My kindle 3 is frozen. Won't charge or turn off. I tried holding the slider button for 30 seconds to reset. Still nothing. Any advice?… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
My new Kindle (the least expensive kind) will not move beyond
My new Kindle (the least expensive kind) will not move beyond the Welcome to Kindle under set up your kindle. The first time I tried to connect to a network some choices came up but, even though no pa… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My kindle is frozen. I have tried to hold on off switch 20
My kindle is frozen. I have tried to hold on off switch 20 seconds. does not work. I have tried alt shift r and still frozen… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I charged my kindle overnight and now it wont turn on. I hold
I charged my kindle overnight and now it won't turn on. I hold the slider several seconds and it flashes but the screen stays white. it's only 4 months old.… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
my kindle 2nd generation wont come on at all. I made sure
my kindle 2nd generation wont come on at all. I made sure the battery charged but the front screen is just frozen. I tried holding the shift alt R and holding the power button on for 15 seconds and st… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I dont remember when I bought the Kindle 2, but it cost me
I don't remember when I bought the Kindle 2, but it cost me over $300 at the time. I bought it from Amazon and I am sure that I registered it under the name Keith Scholl. This morning I tripped on a c… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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