E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Want to delete books I've read from my kindle. They show…

Customer Question
Want to delete books...

Want to delete books I've read from my kindle. They show returned on Amazon.

Technician's Assistant: What's the make/model of your device? How old is it?

I got it as new birthday present August this year.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since a few weeks ago. I stopped reading while out of town. Contacted my internet provider after we had new router installed. The Kindle was trying to access my wireless printer. We fixed all that now I can see new books I added a few hours ago. The old ones are still on there though.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

That's about it thank you.

Submitted: 11 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 15 minutes by:
9/22/2017
Electronics Technician: Nathan, Technician replied 11 months ago
Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 31,459
Experience: Nook, kindle & ipad expert
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

There are a few different options here, can you tell me if you would ever want to read these books again, either on this or another device?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I am trying to set up my new kindle paperwhite. I put in my
Hi! I am trying to set up my new kindle paperwhite. I put in my internet log in but it won't accept any of my passwords I enter … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I am not able to recall my Amazon acct. password. Can u
I am not able to recall my Amazon acct. password. Can u help … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
They want my password for the internet connection and I
They want my password ***** the internet connection and I can't remember it. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I cannot sign into my Fire. It keeps on saying my password
I cannot sign into my Fire. It keeps on saying my password ***** ***** How can I get out of this sign up and get in to my account. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
How do i return to a book i was reading. Kindle cloud,have a
kindle cloud,have a regular kindle but computer says not registered … read more
Harry
Harry
2,176 satisfied customers
I have received a replacement KindleI tried to download 8
Hello my name is***** have received a replacement KindleI tried to download 8 books which I ordered on the 28th August but they didn't download … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
My daughter and daughter in law went in together and bought
my daughter and daughter in law went in together and bought me a Kindle for my 75 birthday,I would like to start it up and get it out of my daughter in law's name into mine which is Harriett Ann Durla… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Uss, I just received it in the mail today. My daughter
I just received it in the mail today. My daughter bought it for me as the one I had died. It is the one which only reads books. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have been an amazon customer for quite a while but while
I have been an amazon customer for quite a while but while trying to delete lots of books I have read I have deleted everything. Amazon will not recognize my password ? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have Linksys router and I have not been able to connect
I have Linksys router and I have not been able to connect kindle to it. I had been with a Belkin router when I bought books at amazon and I had no trouble. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I forgot my password. It might be between 7 or 8 years old.
It might be between 7 or 8 years old. I don't know the model. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Got a new computer and trying to connect the wifi to my
got a new computer and trying to connect the wifi to my kindle … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I can't remember my password and I want to change my credit
I can't remember my password ***** I want to change my credit card details so I can buy more books … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My kindle does open to wifi. I put in password that works
My kindle does open to wifi. I put in password ***** works oon my account. … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I want to delete some items from my library. I am computer
I am computer illiterate. How do I tell what king of Kindle I have and how old it i? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Please tell me how I can get Wi-Fi connected to my Kindle Fire?
Please tell me how I can get Wi-Fi connected to my Kindle Fire? I don't own a router...do you sell Wi-Fi service for my Kindle? I have whispernet for my Kindle e-reader and it works just fine. Is this… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I lost wi-fi connection (dont know how) and now have difficulty
I lost wi-fi connection (don't know how) and now have difficulty in reconnecting. The problem seems to be my password. I altered the password XXXXX requested (Amazon) and still failed to proceed. Emai… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Hi I was given my kindle last august as a birthday present
Hi I was given my kindle last august as a birthday present didnt start using it until i went on holidays this april. I then used it for 2 weeks and have read a few books at home on it since and then w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x