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I had to change out my modum with comcast two weeks ago and
Good Morning, I had to change out my modum with comcast two weeks ago and now when I try to buy from the kindle store I'm getting no connections to wi-fi. my husband set up all our kindles but he has … read more
Josh
Josh
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I have had a Kindle for years (probably since 2010) and not
I have had a Kindle for years (probably since 2010) and not had any problems being connected to wi-fi wherever I went with it. I recently moved to a new home where only X-finity is offered for interne… read more
Josh
Josh
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Model no. not known. About six to seven years old. Tried to
model no. not known. About six to seven years old. Tried to buy book, message comes up "Your kindle is unable to connect at this time. Please make sure your are within wireless range and try again. If the problem persists, please restart your kindle from the Menu in Settings and try again." Tried that, same message repeats … read more
Randy***** CellTech
Randy***** CellTech
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Margaret's kindle cannot connect to Wi-Fi, Amazon Kindle, At
Margaret's kindle cannot connect to Wi-Fi JA: What's the make/model of your device? How old is it? Customer: Amazon Kindle JA: How long has this been going on? What troubleshooting have you tried? Cus… read more
Richard
Richard
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IT Manager, Consultant
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I have had my kindle fire for along time and have forgot my
I have had my kindle fire for along time and have forgot my password ***** on line … read more
Pete
Pete
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Bachelor's Degree
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I have updated by Kindle and have tried to order books but
I have updated by Kindle and have tried to order books but it is not responding & no books have been downloaded? … read more
Josh
Josh
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I was not able to get the update, It's atleast 5 years old,
I left it on several times while plugged in. No respose. … read more
Nathan
Nathan
Bachelors of Science
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I am having trouble connecting my Kindle to Wi-Fi. The Wi-Fi
I am having trouble connecting my Kindle to Wi-Fi. The Wi-Fi network has no password. … read more
Josh
Josh
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Er. Am I already registered since I purchased it online with
er. Am I already registered since I purchased it online with Amazon - why can I not change my password ***** that is the case. … read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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I am having trouble with my password for wi-fi, I just got
I am having trouble with my password ***** wi-fi, I just got my 3rd kindle & the password ***** put in was rejected … read more
Viet - Printer Tech
Viet - Printer Tech
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Kindle paper will not accept password. have recently changed
kindle paper white will not accept password. have recently changed the bank card I use for amazon Also have new router. … read more
Viet - Printer Tech
Viet - Printer Tech
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My kindle touch now has a message to please connect wirelessly
My kindle touch now has a message to please connect wirelessly to download special offers. Does this mean it is not connected?… read more
namstech
namstech
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Master's Degree
546 satisfied customers
I have a new kindle purchased on line through amazon. I mistakenly
I have a new kindle purchased on line through amazon. I mistakenly stated it would be for use in England and should have said Ireland. I have Netgear installed and now find the Kindle will not accept … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I bought one Kindle from Amazon.com & another from Amazon.fr.
I bought one Kindle from Amazon.com & another from Amazon.fr. I want to use the first one & cannot register it having lost my password XXXXX it. Its serial number is XXXXX DOB1 1313O SW4. The second o… read more
Josh
Josh
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I have Kindle v. 3.3. Im having trouble making a connection
I have Kindle v. 3.3. I'm having trouble making a connection to my wi-fi site to which my computers and printer are connected. I'm using a password XXXXX has 10 digits. I've tried many times to connec… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
I have the following info on label on bottom of my router.
I have the following info on label on bottom of my router. http://1192.168.0.1 serial # XXXXX CM MAC 001B2F8014EA WAN/MAN MAC 001B2F8014EC WAN-DATA MAC 001B2F8014ED MODEM GATEWAY CG814WGv2 (possibly y… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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I have had an amazon kindle for about 2 years. I am having
I have had an amazon kindle for about 2 years. I am having trouble getting on my own wi-fi network and my Quest DSL network. I have tried "settings' and try to enter my password. It seems that my pass… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I am having real problems trying to get my E reader up and
I am having real problems trying to get my E reader up and running. It will not accept my password XXXXX I cannot get onto wi fi. My router and computer is with Plusnet. I hope that this will help you… read more
James
James
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2,198 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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