E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
Both my Kindle Fire AND my Kindle Paperwhite have stopped
Both my Kindle Fire AND my Kindle Paperwhite have stopped working this week. The Fire continues to say battery too low to open after trying numerous chargers and now Paperwhite just wont open. Help … read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
My kindle paperwhite suddenly won't charge. It started about
It started about a week ago. I tried restarting it but that did not work … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,271 satisfied customers
Its an old kindle that hasn't been used in years, and I've
its an old kindle that hasn't been used in years, and I've been trying to charge it but the screen keeps reading "empty Battery" after hours of been connected, charging light will not turn green it ju… read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
After swiping my kindle the page stays. Kindle paperwhite
after swiping my kindle the page stays white JA: What's the make/model of your device? How old is it? Customer: kindle paperwhite probably 4-5 years old JA: How long has this been going on? What troub… read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
My kindle paperwhite is completely stuck, wont open, have
my kindle paperwhite is completely stuck, wont open, have recharged it until green light came on, still nothing … read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
My Kindle paperwhite is frozen on the screen, About 4 years
Just today. I have tried recharging it and pushing on the little button. Now the light is yellow … read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
After 24 hours being plugged I my kindle did not charge
after 24 hours being plugged I my kindle did not charge connected to my computer it appears to have charged (light turned green from yellow) however the screen is not responding. Picture indicating US… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,271 satisfied customers
I've had a Kindle Paperwhite for a few years. The trouble
I've had a Kindle Paperwhite for a few years. The trouble now is that it is not taking a charge. A short time ago, it was hit and miss. Now it isn't charging at all. I love my Paperwhite. Please help.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
The page turn tap and most of the tap functions at the top
Hi - the page turn tap and most of the tap functions at the top of the page are no longer working. I've tried turning it off and on again a few times - and no change. Cheers Matthew … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
My paperwhite kindle won't take the charge. Originally the
My paperwhite kindle won't take the charge. Originally the light stayed yellow and never converted to green. Now the light doesn't come on at all. I changed the power cord thinking that might be the p… read more
Cris
Cris
1,311 satisfied customers
Sort of complicated. Will be reading and suddenly the scene
Sort of complicated. Will be reading and suddenly the scene with someone sitting under the tree appears. Then it reverts to the book I need to open. It then takes me to a section I've already rad. Thi… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
My Nook is about 3-4 years old. Good product. However,
My Nook is about 3-4 years old. Good product. However, recently it has My My Nook (3-4 years old) has recently been emitting loud "whistles" about 1 second in length, several times. Then nothing. Then… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
My kindle tells me I have to re register my kindle. Don't
My kindle tells me I have to re register my kindle. Don't know how. Most of what I put into my kindle is blank now. Hellllllppppppp!! … read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
I received a Kindle Paperwhite some years ago. I was reading
I received a Kindle Paperwhite for Christmas some years ago. I was reading one of the novels from Amazon yesterday' Unfortunately, it does not want to OPEN today. I can swipe my finger across the base… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
My kindle paperwhite will not hold a charge. I think it is
My kindle paperwhite will not hold a charge. I think it is one of first paperwhites … read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
My Paperwhite Kindle is 2 years old. Recently, I've had some
My Paperwhite Kindle is 2 years old. Recently, I've had some odd issues with the way it works and the other day after charging it, I couldn't turn it on. I found this site, I managed to turn it on and… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x