E-Readers

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I have bought a new kindle. Unfortunately it is registered
I have bought a new kindle. Unfortunately it is registered to the wrong amazon account, so i can't download my old library. I have been a customer for so long that in a house move I have lost my origi… read more
Randy***** CellTech
Randy***** CellTech
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My library has disappeared on my paper kindle/the front page
Hi. My library has disappeared on my paper white kindle/the front page and all my downloaded books have disappeared/ … read more
Richard
Richard
Customer Service
51,008 satisfied customers
My Kindle reader switched to Landscape and I can't figure
My Kindle reader switched to Landscape and I can't figure how to change it back to Portrait. Every other app on this Android tablet changes back and forth like it should. What's with the kindle? … read more
Larry Gillis
Larry Gillis
Electronics Technician, Graphic Designer
Associate Degree
16 satisfied customers
I have three devices that I use to order from Amazon and to
I have three devices that I use to order from Amazon and to read with, One iPad, one Kindle and one Mac air. I have 2 amazon IDs. I can't seem to consolidate the libraries. What do I have to do? … read more
Harry
Harry
2,492 satisfied customers
Can't open any downloaded apps. Just opened my reader
Just opened my reader yesterday and they were all gone on my screen. However they showed up in my library. But when I try opening them nothing happens. … read more
Harry
Harry
2,492 satisfied customers
I tried to download a book I got to screen and now I can't
I tried to download a book I got to White screen and now I can't access my library or any of the books that I have saved on my tablet I also have Kindle unlimited for that 999 a month I can't even fin… read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
I use Kindle e- reader on three devices: Kindle (uncertain
I use Kindle e- reader on three devices: Kindle (uncertain model), i Pad and iPhone 8. Recently, restored and rebooted iPhone 8. Now, on iPhone 8, to open Kindle to my library, iy asks me to enter my … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
Can my kindle paperwhite access the public library. It is
can my kindle paperwhite access the public library … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My Kindle t, My Kindle Touch froze yesterday when I was
My Kindle Touch froze yesterday when I was browsing the bookstore. After I rebooted I noticed books in my collections appeared outside their group. Now I have two of everything and I can't get rid of just one copy. Also my collections no longer stay at the front of the line. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My grandson accidentially erased all information off my
My grandson accidentially erased all information off my kindle, including my internet password & my library. I am currently inlisted with kindle unlimited, but have no access to that as well. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My Kindle is only 12 months old but it became erratic in
my Kindle is only 12 months old but it became erratic in page settings so could not use it . … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
I keep putting books I have read into Archive, and they keep
I keep putting books I have read into Archive, and they keep coming back to Library. Books I have already read show up in my library with the down arrow to down load them. I also don't under stand how… read more
Cory
Cory
Vocational, Technical or Trade Scho
640 satisfied customers
I was just starting a new book and a "Load Error" message
I was just starting a new book and a "Load Error" message came up with an "ok" at the bottom to get on with whatever. But the message itself is frozen. Nothing happens when I hit the ok. I can't get o… read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
i am using kindle apps in my iPhone, and desk and laptop to
i am using kindle apps in my iPhone, and desk and laptop to read my kindle library. If I buy a kindle device, can I download my existing library into that kindle and continue to receive new purchases … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle 2 keeps locking up, Ive had it about 18 months.
my kindle 2 keeps locking up, I've had it about 18 months. I have tried rebooting it (many times) but after a short while it locks again, doesn't matter which book I am in. I've also charged it up and… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I gave my grand-daughter a kindle in Julu 2011, now her kindle
I gave my grand-daughter a kindle in Julu 2011, now her kindle screen is not clear. Only the bottom half is showing. The rest is just lines. What do I do to correct the problem?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
Have had my pandigital for 20 months, absolutely love it. Today
Have had my pandigital for 20 months, absolutely love it. Today I purchased 4 books from B & N, all of which updated and downloaded successfully. Problem is when I try to open them, my ebook just gets… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I just deregistered and reregistered my kindle to an account
I just deregistered and reregistered my kindle to an account to share books with my family but my library does not show up, just the user guide. Is there something else I need to do to see my library?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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