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My phone app is not showing any books that are on my

Customer Question
My phone app...

My phone app is not showing any books that are on my account. I just got a new phonel how can I log out and log in with a different new password

Technician's Assistant: How old is the phone?

Just got the phone on Sunday

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I checed I checked my account on my computer and all books are there. Can not get in to the account on phone

Submitted: 11 months ago.Category: E-Readers
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Answered in 5 minutes by:
9/21/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,537
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Hi there and welcome

Can you tell me the make and model of the Phone and the app you are using on it?

Please let me know

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