Ask an E-Readers Question, Get an Answer ASAP!
Hi there and welcome
Do you mean new books will not open?
Please let me know
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Kindle and hold the power button to off for 35 seconds.
Release, then connect the charger and try to turn on the Kindle and use it
Let me know the results please
I have tried calling but no one is picking up.
Is anyone by the phone at the moment?