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I'v had my kindle fire for 3 years tonight i lost everything
I'v had my kindle fire for 3 years tonight i lost everything but my pictures , my books my games. I've shut it off for over an hour then started it and held down the on button for over a min. and it s… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,590 satisfied customers
The up and down lock on my kindle fire HD-8 is stuck I an
The up and down lock on my kindle fire HD-8 is stuck I an unable to pull all my icon up. I purchase it in March 2018. I NEED HELP I trouble shoot it … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I am not sure of the model that this Kindle Fire actually is
I am not sure of the model that this Kindle Fire actually is as it was passed on to me by my son. It has worked very well for a couple of years being used as another tablet primarily. In the last day … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
It will not turn on. I've left it on the charger so I
It will not turn on. I've left it on the charger so I believe it is charged...but it flashes "Kindle Fire" as though it is powering up, but shuts down instead of turning on. I just loaded a bunch of n… read more
Randy***** CellTech
Randy***** CellTech
1,840 satisfied customers
The bottom half of the screen on my Kindle has gone blank. I
The bottom half of the screen on my Kindle has gone blank. I can't read anything below that, since it doesn't scroll. I've tried turning it off and on again. What do I do? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,257 satisfied customers
When I turned my kindle fire on last night, it came up all
When I turned my kindle fire on last night, it came up all "faded". Areas of the screen that should be black are brown, kind of like sepia. Things that should be clue are gray, etc. And overall the li… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Without notice two names (my grown children) popped up on my
without notice two names (my grown children) popped up on my screen. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I cannot rember my password and having trouble changing the
i cannot rember my password ***** having trouble changing the amazon pass word. I just bought a new kindle fire hd and would like to register it so I can use it. I have a older kindle fire … read more
Randy***** CellTech
Randy***** CellTech
1,840 satisfied customers
I just purchased a Kindle Fire HD. I would like to learn to
I just purchased a Kindle Fire HD. I would like to learn to operate it, but am having trouble getting to Settings where I am supposed to find instructions and information. I have only succeeded in hoo… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have lost my kindle fire HD or else it was stolen. If I
I have lost my kindle fire HD or else it was stolen. If I buy a new one can I get my books, games, etc, put into the new one. Also can I tell if someone is using my kindle? … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,219 satisfied customers
Last evening I was having problems with 2 of the games on my
Last evening I was having problems with 2 of the games on my Kindle. Today I cannot even turn on the Kindle, even though it charged all night … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,219 satisfied customers
I am trying to sign in on my tablet and had forgot my amazon
I am trying to sign in on my tablet and had forgot my amazon password--now amazon just sent me 2 codes … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
My Kindle Fire is not responding to touch (middle of the
My Kindle Fire is not responding to touch (middle of the screen only) .. I think it is due to a small crack in the screen. Is it possible to have it repaired? … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,237 satisfied customers
I have a kindle fire hd that my son bought me last Nov. I
I have a kindle fire hd that my son bought me last Nov. I used it last night and it was fine but I can't get it to turn on today even though I charged it all night. Can you tell me what I need to do t… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I purchased a Kindle Fire HD for my daughter for Christmas.
I purchased a Kindle Fire HD for my daughter for Christmas. She brought it to me last night as she only has a black screen with two small white marks in the bottom center. We tried charging it overnig… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I had HD Fire, pllugged in wall with special USB cord/plug
I had HD Fire, pllugged in wall with special USB cord/plug and there are NO green or orange buttons lit up along top of device--only "white" battery looking icon far top right, time center top, and My… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Hi I dropped my kindle fire last night and there was a small
Hi I dropped my kindle fire last night and there was a small crack-like line across it.This morning however the whole top left side is crazed with cracks and a small piece of glass fell out when I pic… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,219 satisfied customers
I have a new Kindle Fire. Last night, while reading a book
I have a new Kindle Fire. Last night, while reading a book on my Kindle, it suddenly made a very loud pop sound (scared my dog and me to death), and the lower back of the Kindle became very hot, then … read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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