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I have forgotten my passcode, How do I find the make and…

Customer Question
I have forgotten my...

I have forgotten my passcode

Technician's Assistant: What's the make/model of your device? How old is it?

How do I find the make and model? It is about 5 years old and I haven't used it for quite some time kindle touch serial no BO11 1408 2162 OCDB

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

All I need is to reset a passcode can you help?

Submitted: 11 months ago.Category: E-Readers
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Answered in 2 minutes by:
9/21/2017
Electronics Technician: Viet - E-reader Tech, Technician replied 11 months ago
Viet - E-reader Tech
Category: E-Readers
Satisfied Customers: 41,221
Experience: Troubleshoot issues with E-readers.
Verified

Hi,
I'm sorry about the issue. Please try the passcode 111222777 and OK / confirm / reset and check.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Electronics Technician: Viet - E-reader Tech, Technician replied 11 months ago

Does it do anything when you enter the passcode number 111222777 then press OK?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Ask Your Own E-Readers Question
Electronics Technician: Viet - E-reader Tech, Technician replied 11 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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Experience: Troubleshoot issues with E-readers.

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