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My kindle will not turn on. Not a TV a tablet Version 7.5.1,

Customer Question
My kindle will not...

My kindle will not turn on.

Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

Not a TV a tablet Version 7.5.1

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It started this morning. How do you troubleshoot if it won't turn on?

Submitted: 11 months ago.Category: E-Readers
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Answered in 1 minute by:
9/21/2017
Electronics Technician: Viet - E-reader Tech, Technician replied 11 months ago
Viet - E-reader Tech
Category: E-Readers
Satisfied Customers: 41,235
Experience: Troubleshoot issues with E-readers.
Verified

Hi,
I'm sorry about the issue. Please press and hold the Power on / off button on your Kindle for about 45 seconds, then turn it back on and check.

- Does that do anything? Is there any power / light? What's showing on your Kindle's screen now?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Electronics Technician: Viet - E-reader Tech, Technician replied 11 months ago

Does it do anything when you keep holding the Power on / off button on your Kindle for a long time, like for about 45 seconds?

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Electronics Technician: Viet - E-reader Tech, Technician replied 11 months ago

It looks like you are not there. We can schedule another time.

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Electronics Technician: Viet - E-reader Tech, Technician replied 11 months ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
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Experience: Troubleshoot issues with E-readers.

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