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Having trouble downloading book from computer to kindle,

Customer Question
Having trouble downloading book...

Having trouble downloading book from computer to kindle

Technician's Assistant: What's the make/model of your device? How old is it?

Kindle about year old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just started. Have not done any trouble shooting

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No, this is a book from Kensington Publishing Ebook Download

Submitted: 9 months ago.Category: E-Readers
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Answered in 7 hours by:
9/21/2017
Electronics Technician: Richard, Customer Service replied 9 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 46,352
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Hi there and welcome

Can you tell me please the format of the book?

And what exactly goes wrong when you try to download it?

Please let me know

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