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I ordered several books last night; they arrived but with a small x on the bottom and they will not open. What can I do? … read more
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I have had a Kindle Fire 8 (7th generation) for less than 6
I have had a Kindle Fire 8 (7th generation) for less than 6 months and I can't get it to turn on right. Sometimes the screen comes on, but it reads everything on the screen to me. I tried holding down… read more
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i got my granddaughter a kindle fire and its messed up the screen is locked and its talking How do i fix this … read more
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It will not turn on. I've left it on the charger so I believe it is charged...but it flashes "Kindle Fire" as though it is powering up, but shuts down instead of turning on. I just loaded a bunch of n… read more
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I have a kindle fire HD8. I listen to books. Problem is
I have a kindle fire HD8. I listen to books. Problem is after a short time the screen goes blank, meaning I have no way to pause or reverse what I am listening to … read more
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I have a five year old kindle fire that seems to be frozen
I have a five year old kindle fire that seems to be frozen and/or won't turn on since Sunday. A few times a picture of a battery appeared with it showing one quarter full in a red color. Did the batte… read more
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I'm trying to download Shameless episodes from Showtime
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Voice tutorial has taken control of my device. I can't get rid of it and it won't allow me to use the device as usual. … read more
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I cannot bring the reader up. The screen is dull. My
Hello, I cannot bring the reader up. The screen is dull. My password ***** does not come up. I have charged the battery. … read more
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My Kindle Fire is fully charged, but I cannot open it. All
My Kindle Fire is fully charged, but I cannot open it. All that will come on is the words Kindle Fire. What is wrong? … read more
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My kindle fire (5th generation) suddenly stopped getting the
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A whilw ago after I had charged my Kindle overnight and had
A whilw ago after I had charged my Kindle overnight and had been reading for about half an hour, it suddenly wouldn't allow me to advance to the next page. In fact it won't respond to any input. I can… read more
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I have a kindle fire 8 with an overly helpful voice accessibility and when I have it on the screen doesn't scroll. … read more
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Screen went blank without warning. Will not come back on.
Screen went blank without warning. Will not come back on. When I plug in charger, light is red, then after it turns green, I check and it is fully charged, but off charger, it goes blank. I just bough… read more
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Fully charged battery last night, used it for two hours. Tonight, when I picked it up, it had just an image of a battery and an adapter plug and a lightning symbol. I tried holding the reset button fo… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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