E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

A couple of months ago I downloaded "Hillbilly Elegy" and…

Customer Question
A couple of months...

A couple of months ago I downloaded "Hillbilly Elegy" and what was sent is all about Hitler's suicide......I now have the library book and discovered this!!!!

Technician's Assistant: What's the make/model of your device? How old is it?

A couple of months ago I downloaded "Hillbilly Elegy" and what was sent is all about Hitler's suicide......I now have the library book and discovered this!!!!
Pearl Wilson, E-Reader Specialist's Assistant
What's the make/model of your device? How old is it?
just a couple of months

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

This is the first technical help I've asked!!!!

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No...except now I have the library book of "Hillbilly Elegy" and the Kindle was way off....about Hitler!!!

Submitted: 10 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 3 hours by:
9/20/2017
Electronics Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,203
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 10 months ago

Do you mean that you purchased a book and it was the wrong book delivered?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
Want to access my library please. 2 days ago. No! how do I
want to access my library please JA: When could you last access your device? Customer: 2 days ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I can't download books from the library. They are on my
I can't download books from the library. They are on my computer but cannot be opened, The message says my eReader is not authorized to open. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I am on a trip. I forgot my iPad which I use with the Kindle
I am on a trip. I forgot my iPad which I use with the Kindle App to read my books. I also have the app on my phone but that is less convenient. Is there anyway to read my library on my MacBook Air? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
76 satisfied customers
I and my partner have recently uploaded 2 books: One is
I and my partner have recently uploaded 2 books: One is Dean Koontz's latest Jane Hawk. One is "Reliquary" They appear as "Greyed out" in our library. I can read the Dean Koontz, my partner cannot. Ne… read more
Harry
Harry
2,172 satisfied customers
Downloaded a book from unlimited on Friday. Turned on kindle
downloaded a book from unlimited on Friday. Turned on kindle Saturday morning and book was there. then yesterday turned on and advertising is on screen but will not go to my library. When I plug in li… read more
Harry
Harry
2,172 satisfied customers
I cannot open a e book on my 2nd kindle. Name Noble
I cannot open a e book on my 2nd kindle. Name Noble Judgement. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
How do I find the books I've added to my kindle? It's a new
It's a new kindle. I just got it last week and I'm still learning how to use it. I'm not sure how to find the books I've added. I go to library and it shows 3 books plus 8 more. How do I get the other books to show? I'm sorry if this is confusing. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I purchased a second kindle some months ago and only read
I purchased a second kindle some months ago and only read the book that came with it. I understood I would have access to my previous kindle library but I have no idea how to access them - they seem t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Can I access library e-books with my new Kindle Paper White?
Can I access library e-books with my new Kindle Paper White? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
We are unable to download a new book on our kindle. It won't
We are unable to download a new book on our kindle. It won't accept the password ***** thought was correct. … read more
Harry
Harry
2,172 satisfied customers
My email address is: [email protected] My email
My email address is:***@******.*** I can't apply a kindle gift to my Kindle. I've received 3 new codes and they don't work. The gift certificate notification is: BP9P-AH47NL-W9A5 Please contact me. … read more
Harry
Harry
2,172 satisfied customers
I had to reload my kindle and lost my library. What to do?
I had to reload my kindle and lost my library. What to do? … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I have a Kindle D00901 and the screen is just, even though I
I have a Kindle D00901 and the screen is just white, even though I have charged it and the green light shows it is fully charged. How do I reset without losing my books … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My password starts with a capital R. If I click on shift key
My password ***** with a capital R. If I click on shift key in lower left hand corner the letters change to numbers … read more
Josh
Josh
Technician
22,203 satisfied customers
HOW DO i READ FROM THE cLOUD? How do I read a book that is
This is the first time I have had a book sent to the cloud. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I plugged reader in a few days ago to charge battery for the
I plugged reader in a few days ago to charge battery for the second time. Kindle will neither turn on nor show battery status. … read more
Josh
Josh
Technician
22,203 satisfied customers
How do you borrow books, 2016 kindle Fire modle #ceo682,
how do you borrow books JA: What's the make/model of your device? How old is it? Customer: 2016 kindle Fire modle #ceo682 JA: How long has this been going on? What troubleshooting have you tried? Cust… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have approximately a dozen books in my Border's Library,
I have approximately a dozen books in my Border's Library, that I want to download to my Kobo e-reader, which I purchased about 18 months ago, but It's not allowing me to do this. How can I resolve th… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x