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Was on a cruise last week and just before I got off the
Was on a cruise last week and just before I got off the ship, my kindle went blank. What can I do to restore it? Kindle2 Barbara … read more
Aric
Aric
Technician
Run A/V and repair business for over
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Ordered audiobook on 6-6 and it has not shown up pn my
ordered audiobook on 6-6 and it has not shown up pn my kindle … read more
Aparna Indresh
Aparna Indresh
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Electronics & communication engineering
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I have Kindle Fire. The touch screen is slow and sometimes
I have Kindle Fire. The touch screen is slow and sometimes does not work … read more
Harry
Harry
2,269 satisfied customers
Swipe to unlock but kindle will not go to book. 2 pm today.
Swipe to unlock but kindle will not go to book JA: When could you last access your Kindle? Customer: 2 pm today JA: Did you try resetting through Amazon's online password ***** tool? Customer: Don't k… read more
Harry
Harry
2,269 satisfied customers
I have a kindle fire and the screen stays blank when I turn
I have a kindle fire and the screen stays blank when I turn it on. I can hear it come on and it is talking saying the time and screen on and screen off. but the screen stays black… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I, Lillian ******** and Son, ******** both have separate
I, Lillian ******** and Son, Thomas ******** both have separate accounts with Amazon. However when I ordered a book, it went to Son's Kindle instead of Mine and got charged to his account not mine. Pl… read more
Harry
Harry
2,269 satisfied customers
2 things, when my kindle fire gets low on battery and I
2 things, when my kindle fire gets low on battery and I attempt to plug in the charger, it turns off. How can I fix this? and second if I can't and need a new one, it is about 3 or 4 years old, can I … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My kindle has a blank (white) page when I, My kindle turns
It just started last night, I had read it earlier in the evening...its been fine since the day i bought it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
My Kindle paperwhite (purchased about a year ago) will
Hi, my Kindle paperwhite (purchased about a year ago) will scroll through list of books in library but when I select a book the pages won't turn (can't swipe) and change the page. Battery is fully cha… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I received my new Kindle yesterday and it worked fine. After
I received my new white Kindle yesterday and it worked fine. After reading a while, I turned it off and it froze. Now, all that is on is the "Swipe to unlock Kindle". Can this be fixed or should I jus… read more
Cris
Cris
1,310 satisfied customers
I have a Kindle Paperwhite that has suddenly stopped
I have a Kindle Paperwhite that has suddenly stopped working. The battery is charged but I don't get anything except a screensaver type page. I went to Office Depot where I bought it and they didn't s… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,241 satisfied customers
Voyager will not allow me to access the books. The screen
voyager will not allow me to access the books. The screen shows a hodge-podge of large letters. When I turn it on and swipe to unlock nothing happens. It is fully charged. … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
My kindle won't open the kindle store - the screen just
My kindle won't open the kindle store - the screen just remains blank. So I went to Amazon on my iPad and bought more books there but they don't show up on my kindle.… read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
I was reading one of the books I downloaded and all of a
I was reading one of the books I downloaded and all of a sudden the screen went white. closed it and waited for a few minutes, turned back on, same thing. So I charged it and again turned it on. The w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Paperwhite just stopped working -- put it down mid-book
My Paperwhite just stopped working -- put it down mid-book and all of a sudden got a blank white screen. Plugged in thinking it needed charging -- though it never did this before -- screen appeared bu… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,241 satisfied customers
I have a Kindle Paperwhite. This morning when I opened it
I have a Kindle Paperwhite. This morning when I opened it -- the message says Please ensure your Kindle is registered and connect wirelessly to receive latest Special Offers. I am unable to Swipe to u… read more
Cris
Cris
1,310 satisfied customers
Yesterday, April 21, I ordered two books through Amazon. When
Yesterday, April 21, I ordered two books through Amazon. When I later went to my home page, the first book was there. It indicated that the second book had been downloaded. (I also received confirmati… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
have had my latest generation kindle for two months, i have
have had my latest generation kindle for two months, i have bought books on and have been reading them. I went to purchase more book and it said i wasnt registered. tried resetting and also restrored … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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