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I think maybe ive been hacked or something. I cant get to my…

Customer Question
I think maybe ive...

I think maybe ive been hacked or something. I cant get to my books to read on my kindle. Amazon accepts my email and password, but I cant get to my kindle books.

Technician's Assistant: What's the make/model of your device? How old is it?

Its a Toshiba about 4 yrs old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Three days I guess.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

My daughter n law and I have tried going thru amazon and to kindle web sites to no avail. Its a laptop and I was thinking about opening an app on my phone but cant with this problem

Submitted: 11 months ago.Category: E-Readers
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Answered in 5 minutes by:
9/20/2017
Electronics Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,292
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 11 months ago

Amazon accepts your email and password ***** the books are not there?

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