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My 3- year old Kobo failed to turn on by the switch. After
My 3- year old Kobo failed to turn on by the switch. After plugging it in to current overnight, I now have the screen Welcome to Kobo! … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
After the last update on my reader, there are books that
After the last update on my reader, there are books that don't download, it doesn't show progress. Have to scroll through library till find the book I was reading, tap on right side till menu comes up… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I selected a book for purchase. When I get to checkout it
I selected a book for purchase. When I get to checkout it won't enable the purchase. There is a circle mid screen which continues to spin. … read more
RichieMe
RichieMe
High School or GED
277 satisfied customers
I have a Kobo Glo and my computer is no longer detecting it
Hi, I have a Kobo Glo and my computer is no longer detecting it when I plug it in. I have tried 2 different cords and 3 different USB ports. I decided to try my mother's Kobo Glo and that one works pe… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I have a Kobo wireless. I have it hooked up to the wi fi to
I have a Kobo wireless. I have it hooked up to the wi fi to sync the library. It decided that it had to sync 55 books (I just bought one!) and at #43 it froze. I can't do anything. What do I do now? (… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,825 satisfied customers
evertime I open Kobo it tells that I must download the latest
evertime I open Kobo it tells that I must download the latest update to continue using my Kobo , yet overtime I download once download is complete I cannot access my Kobo Desktop - what do I need to d… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
The books that I have bought on Kobo for my ereader touch re not downl
The books that I have bought on Kobo for my ereader touch re not downloading to my kobo, only to my computer. Why?… read more
Cris
Cris
63 satisfied customers
I have had my kobo for several years and was very pleased with
I have had my kobo for several years and was very pleased with it. I have 43 books in my library and when I shut it off for the night all was ok. I was in the middle of reading a great book but when I… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have downloaded a book with the software provided on to my
I have downloaded a book with the software provided on to my PC - it shows up on the E-Reader as being there but it will not open up so to speak to start reading. It just flashes a bit and that's it. … read more
Josh
Josh
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22,671 satisfied customers
I want to transfer my Kobo reader to my niece. I need to wipe
I want to transfer my Kobo reader to my niece. I need to wipe out the adult books and close my account so she can open her own account on the reader. How do I do that? Thanks.… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
My reader indictes it is connected and charging when it is
My reader indictes it is connected and charging when it is not. I had purchased some books from KOBO website . I did eject the reader before unplugging cable. I tried plugging it back into computer, w… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have a kobo touch e-reader. I have followed the instructions
I have a kobo touch e-reader. I have followed the instructions for setup given and keep on getting the message your e-reader is full and to delete books. It is not full it is effectively empty as it i… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
been trying for hours to sync or drag and drop a book I bought
been trying for hours to sync or drag and drop a book I bought from my mac to my kobo touch. I'm getting dizzy, as help sites don't connect or don't help.… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
I received my Kobo e reader for Christmas and it has quit
I received my Kobo e reader for Christmas and it has quit working!! I tried to reset it and all I have is one block hi lighted! It was not dropped ever or mistreated I am very disappointed it has quit… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My kobo is really slow as well and Ive tried to reset by holding
My kobo is really slow as well and I've tried to reset by holding the power button for eight seconds and then firmly again as suggested and then using a pin in the back and it still is super slow. I r… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Sony eReader will not download books that I have purchased
My Sony eReader will not download books that I have purchased from the store. I checked with Geek Squad and they suggested the reader needed a factory reset.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I am locked out of all my books. I was trying to get may wireless
I am locked out of all my books. I was trying to get may wireless working and have done something really bad. Please help.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kobo ereader wont sync and update my library and my bordersd
My kobo ereader won't sync and update my library and my bordersd books have disappeared off the kobo, and I can't load any books on?… read more
namstech
namstech
Software Development Engineer
Master's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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