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Related E-Readers Questions
When I open my Kindle the screen does not come on, so I
When I open my Kindle White the screen does not come on, so I can't get to any of the books I have downloaded. The unit is fully charged. What can I do or do I need to take it to a repair shop? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My kindle will not respond when I swipe the screen to change
My kindle will not respond when I swipe the screen to change the page. Sometimes it will respond, but I wait probably 2-3 minutes and it might take … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
Kindle Paperwhite appears to be stuck. Juiced and good
Kindle Paperwhite appears to be stuck. Juiced and good signal, but it won't respond to touch; won't show any data on the screen -- just the toolbar on top -- not responding to touch on toolbar … read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
My Kindle response time is very slow, It is a Paperwhite
It started yesterday. I charged the battery. rerbouted and tried everything I know. … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
My Kindle lite"s screen appears to be frozen. The power
My Kindle lite"s screen appears to be frozen. The power screen has three option cancel,restart,screen off. However. the entire scree doesn't respone to touch. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,308 satisfied customers
I cannot get my Kindle to work. was fine until I used Amazon
I cannot get my Kindle to work. was fine until I used Amazon last night. It is my 4th Kindle/Paperwhite. … read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
I have a kindle paperwhite. I push the button to turn it on.
I have a kindle paperwhite. I push the button to turn it on. The page shows up, but the touch screen isn't responding. … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I have only had my kindle paperwhite 2 weeks. It is acting
I have only had my kindle paperwhite 2 weeks. It is acting so strange all of a sudden. I have restarted it several times, charged the battery. The pages won't swipe and then if it does, several of the… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,308 satisfied customers
I can't unlock my Kindle Paperwhite, I don't know. It's two
It started last night. I tried to charge it but it was already fully charged. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,308 satisfied customers
The page turn tap and most of the tap functions at the top
Hi - the page turn tap and most of the tap functions at the top of the page are no longer working. I've tried turning it off and on again a few times - and no change. Cheers Matthew … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
MY NORMAL KINDLE WAS BOUGHT IN GERMANY, AND THE SCREENS ARE
MY NORMAL KINDLE WAS BOUGHT IN GERMANY, AND THE SCREENS ARE ALL IN GERMAN. HOW CAN I CHANGE THE TEXT TO ENGLISH. (MY KNOWLEDGE OF GERMAN IS NOT GOOD. … read more
Cris
Cris
1,311 satisfied customers
I hadn't used my kindle for a while and while charging it
I hadn't used my kindle for a while and while charging it recently it stopped working. Now empty battery sign comes on but it doesn't charge and does not respond to swipe or touch. The charger has no … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,308 satisfied customers
My Kindle no longer responds to my touch. Help!? I can't get
I can't get it to turn a page in the book I am reading. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,308 satisfied customers
My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
Downloaded a couple sample books. at some point, my
downloaded a couple sample books. at some point, my paperwhite no longer responded to any touch commands. tried bringing it to full charge with no results. what now? Swipe to unlock is the only screen… read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
Good Afternoon. I have the original Kindle and received it
Good Afternoon. I have the original Kindle and received it three years ago this Christmas and it has worked perfectly. I put the kindle down the other night and turned the power off so the battery sta… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
Hope you can help me with this. Last night i was purchasing
Hope you can help me with this. Last night i was purchasing some kindle periodicals on my kindle fire...about five minutes later the kindle went dead (battery was fully charged). when i turned it on i… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Im on my second kindle since Christmas with the same problem--I
I'm on my second kindle since Christmas with the same problem--I can't seem to keep it charged. I am an avid reader and use it alot , but this particular kindle was plugged in all night last night and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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