E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I have a Kindle Paperwhite, and would like to use it

Customer Question
I have a Kindle...

I have a Kindle Paperwhite, and would like to use it sometimes with white on black -- can't find a way to do this. ???

Technician's Assistant: What confuses you?

I can't find a "setting" option for this.

Technician's Assistant: What's the make/model of your device? How old is it?

Kindle Paperwhite. 4-5 years maybe.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I don't know any troubleshooting to try. I have only just seriously tried to do this.

Submitted: 11 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 minute by:
9/18/2017
Electronics Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,214
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 11 months ago

Unfortunately, the Paperwhite is not capable of inverting the colors.

Ask Your Own E-Readers Question
Customer reply replied 11 months ago
OK, so now I know.
This is (at the least) a strange website. It has told me that my email and password *****'t match -- then I clicked "forgot password," put in a new one, and got the same message. It seemed that the website was set up to milk $5 a time out of unwary customers, and not give answers. Then I got the message that I had an answer . . . Anyway, thank you, Josh.
Electronics Technician: Josh, Technician replied 11 months ago

You're welcome! I apologize for the website issues!

Please use the star rating at the top to rate our session as 5 stars and press Submit

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,214
22,214 Satisfied Customers
Experience: E-reader expert

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I have a kindle paper book downloaded complete but title
i have a kindle paper white book downloaded complete but title appears gray and unable to open … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Can paperlight use on black text. Can paperlight use on
on my ipad i can change the text to white text on a black page can i do this with the paperlight … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I recently bought a Kindle Paperwhite to replace my four
I recently bought a Kindle Paperwhite to replace my four year old Kindle. When I got the new one, my whole library and then some - 125 pages of books was on it. I cannot seem to remove all of the whic… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My Kindle says I am not connected to WiFi, but I know that
My Kindle says I am not connected to WiFi, but I know that ours is working. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cannot add my new card details, There is nothing written
There is nothing written on it which indicates the model I have had it about 5 years … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have just downloaded, The Keeper of Lost things, by Hogan.
I have just downloaded, The Keeper of Lost things, by Ruth Hogan. But I can't locate it on my home screen. Suddenly, it is listing (cover view) my books alphabetically. I'd also like to continue readi… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Model ey21, It says ey21 and the back. I think it is about 5
It says ey21 and the back. I think it is about 5 years old. How do I turn on the airplane mode? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
My Kindle isn't staying charged nearly as as use to be. Is
My Kindle isn't staying charged nearly as long as use to be. Is it just wearing out or is there somethng I can do about it? … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
The page turn tap and most of the tap functions at the top
Hi - the page turn tap and most of the tap functions at the top of the page are no longer working. I've tried turning it off and on again a few times - and no change. Cheers Matthew … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The entire book at the moment seems to be marked as sit
The entire book at the moment seems to be marked as sit would be were it on a ocmputer...that is, eveyrhting is marked as it would be were it going to be moved, erased, upper cased, etc. I can't seem … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a Kindle paperwhite. I have not used it for a few
I have a Kindle paperwhite. I have not used it for a few months and I could have sworn that the last time I used it I had set it for a black background with white printing. My eyesight is not that gre… read more
Cris
Cris
62 satisfied customers
My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
5 days ago I received in the mail my 5th Kindle e-reader.
5 days ago I received in the mail my 5th Kindle e-reader. Two have been Paper Whites and 3 the standard or basic model. Only one, the last basic works. So I have 4 readders that are frozen. The last a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
Josh
Josh
Technician
Associate Degree
22,214 satisfied customers
I have a new Kindle but when I start it can only get Russian
I have a new Kindle but when I start it can only get Russian language not English !! … read more
RandyNetwork Tech
RandyNetwork Tech
1,755 satisfied customers
Screen is frozen and is not responding to re-booting (holding
Screen is frozen and is not responding to re-booting (holding power button down for over 20 seconds - even up to over 1 minute) also does not seem to be charging… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
Greetings+ just bought a kindle paperwhite boot up brought
Greetings+ just bought a kindle paperwhite boot up brought me to Chinese/ japanese sign in screen How do i get back to ENGLISH set up screen Querty board is showing ok charge is ok… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I cant reset the language, please, help me! If I dont reset
I can't reset the language, please, help me! If I don't reset language from Chinese to English, I return the kindle Paperwhite. I bought new Kindle Paperwhite. At the time of the first time charging b… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x