E-Readers

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When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,600 satisfied customers
I think my kindle has died. It will no longer connect to the
I think my kindle has died. It will no longer connect to the internet so I cant download and/or buy books … read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
With regard the amazon kindle i have, when trying to access
with regard the amazon kindle i have, when trying to access another book the kindle states there is a problem with credit? … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I recently bought a Kindle Paperwhite to replace my four
I recently bought a Kindle Paperwhite to replace my four year old Kindle. When I got the new one, my whole library and then some - 125 pages of books was on it. I cannot seem to remove all of the whic… read more
Pete
Pete
Engineer
Bachelor's Degree
9,772 satisfied customers
How can we get books and games. Fire 7 inch it is 18 months
yes . the fire was not set up but with a couple of games and adults books.… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I bought my 3rd kindle less than two months ago and already
I bought my 3rd kindle less than two months ago and already have problems. Yesterday after reading a recently purchased book, I charged it overnight. Today when I tried to continue reading I tapped th… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
Not sure who to contact. I purchased an ebook on Amazon on
Hello Pearl, Not sure who to contact. I purchased an ebook on Amazon on 20th Jan and have found that a considerable amount of content is off the page ie not there. … read more
Richard
Richard
Customer Service
49,189 satisfied customers
Hello, My nook book was repaired about 45 days ago.
Hello, My nook book was repaired about 45 days ago. PROBLEM will not charge.... Have used the book to read one book and load another... Nook was very slow to charge... Come paired to when I first boug… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,600 satisfied customers
My kindle reader (first generation) is frozen. The battery
My kindle reader (first generation) is frozen. The battery won't hold a charge. I can navigate up or down, but can't open anything. Also, several books I bought have been downloaded to my Archived fil… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
I have purchased a number of ebooks on line from Amazon and
I have purchased a number of ebooks on line from Amazon and they have not downloaded onto my kindle.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My e-reader all of a sudden stopped working. I charged it overnight,
My e-reader all of a sudden stopped working. I charged it overnight, but the screen stays blank. I pushed the reset button but nothing happens. Di I need to buy another e-reader?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My kindle is 13 months old and it just stopped working where
My kindle is 13 months old and it just stopped working where it won't even turn on. Whe i do try to turn on i get a speaker that says"screen saver" or "page 4 of 10 items 1 of 9". It was not damaged i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Ive had my Kindle a little less than 18 months. This morning
I've had my Kindle a little less than 18 months. This morning when I tried to open it nothing happened. It's fully charged and the green light is on, the sliding mechanism is not stuck, but when I sli… read more
Electronic Tech
Electronic Tech
IT Consultant
Bachelor's Degree
490 satisfied customers
i put in my password XXXXX wi-fi and it does not work. This is
i put in my password XXXXX wi-fi and it does not work. This is the first time i logged on after a recharge and could not connect. It did take my my for new books it just wont let me read anything… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,223 satisfied customers
Iv just downloaded a book to my new kindle, I can get to the
I'v just downloaded a book to my new kindle, I can get to the book cover but when I try to go to the beginning the book won't open and the front cover stays on view. My wife bought me this for Christm… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
First of all, I would like to know what the warranty was that
First of all, I would like to know what the warranty was that came with my 2nd generation Kindle. 2ndly, here is what is happening. Nothing, when I try to get to the mail page. (going form the on posi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
In December I bought a Literati e reader for my 50 year old
In December I bought a Literati e reader for my 50 year old daughter. She had her heart set on a Kindle so I kept the Literati for myself. It was a couple months old when I started using it and I cugh… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I bought my Kindle in October 2005 or October 2006 and have
I bought my Kindle in October 2005 or October 2006 and have had no problems EXCEPT no written instructions as to access/use the darn thing. I charged the battery on Friday (Nov 18) and turned it on la… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

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Mike

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Dr. Fix-It

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Kriptokrit

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Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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