E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

How can i have books ordered on an old kindle (broken) to a…

Customer Question
How can i have...

How can i have books ordered on an old kindle (broken) to a new kindle. The original kindle was ordered on my husbands acct and the new kindle was ordered on my acct and I lost all the books on the original kindle

Technician's Assistant: What's the make/model of your device? How old is it?

The old kindle was ordered in 2013. it was a Kindle keyboard 3G . Amazon order no.(###) ###-####0987432. new kindle is kindle paperwhite. order no.(###) ###-####3048242

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

No trouble shooting. I just was hoping books i had on my old kindle could be transferred to the new one

Submitted: 11 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 minute by:
9/17/2017
Electronics Technician: Russell H., Technician replied 11 months ago
Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 12,951
Experience: Several years of occasional experience with aspects of E-Reader technology.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
To do that, you would have to know your husband's Amazon account name/email, and the password ***** his Amazon account also. Do you have those pieces of vital data? if so, I don't need them, and this is not a private forum, so please don't post them here... just let me know if you have that data, and I will advise you as to what to do.

Ask Your Own E-Readers Question
Customer reply replied 11 months ago
i do have my husbands amazon acct info
Customer reply replied 11 months ago
I have my husbands acct info and password
Customer reply replied 11 months ago
hello Russell are you there
Electronics Technician: Russell H., Technician replied 11 months ago

I'm here, just a moment, I am typing up instructions for you - thanks for responding, I appreciate that...

Ask Your Own E-Readers Question
Electronics Technician: Russell H., Technician replied 11 months ago

The old Kindle's e-books don't need to be transfered, strictly speaking.

Register the new Kindle with the same Amazon account (your husband's) that the old Kindle used and was registered to, and you should be able to re-download those same books just fine, and without additional charges by Amazon, because they are already bought and in your husband's Amazon account.

Do you need further instruction on the details of this process? or have I answered your question?

Ask Your Own E-Readers Question
Customer reply replied 11 months ago
I have had my new kindle since 2015. How do i re register to my husbands acct?
Customer reply replied 11 months ago
Do I have to buy a new kindle on my husbanda amazon acct?
Electronics Technician: Russell H., Technician replied 11 months ago

OK, just a moment, wait for instructions...

Ask Your Own E-Readers Question
Electronics Technician: Russell H., Technician replied 11 months ago

Kindles do not have to be ordered on an account, to be registered to that account. (Though they do come pre-registered if ordered from an Amazon account and from Amazon themselves.)

To register the Kindle in your hands to your husband's account, first, check that it is not registered already to you. (If so, if your name is ***** ***** already, you will have to de-register it from your account, before registering to your husband's account.)

Good so far? if so, I will type in the instructions for registering.

Ask Your Own E-Readers Question
Electronics Technician: Russell H., Technician replied 11 months ago

To register your Kindle, from the Home screen, and with the Kindle already connected to WiFi and internet (which is necessary!), go to

Settings (perhaps a gear icon)

Register

(or on older Kindles, a different place, then to Register... let me know if your Kindle is older.)

Once there, you choose 'Register using an already existing Amazon account' - your husband's account that is - and proceed to enter his Amazon account username/email, and then the password ***** that account.

And that's it, I think. It may take a minute or two, but that's how it is done. Once that is done, and you are registered to your husband's account, you will be able to download his e-books, already purchased and in his Amazon account online, to your Kindle device.

(Note that de-registering your Kindle from your own account first, will probably wipe off the books of your account. Having books from two different accounts readable and usable on one Kindle, takes some special and not-easy arrangements.)

Does that answer your question, and work for you? if not, I will advise you as needed.

Ask Your Own E-Readers Question
Electronics Technician: Russell H., Technician replied 11 months ago

Since I have not heard back from you, I am assuming that my answer was helpful and provided what you needed to help toward a solution.

If I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated. Thank you.

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will advise and help further.)

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 12,951
12,951 Satisfied Customers
Experience: Several years of occasional experience with aspects of E-Reader technology.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I have an account on my old android tablet with several
I have an account on my old android tablet with several books on it. I would like to transfer those books that I have already purchased to my new android tablet. how do I accomplish this task? … read more
Harry
Harry
2,176 satisfied customers
I have an original kindle- the screen became broken. I
I have an original kindle- the screen became broken. I ordered a paper white kindle. I want to create my Amazon account, open new kindle and transfer books from old kindle to the new one. Can you help… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have lost my original kindle and would like to get kindle
I have lost my original kindle and would like to get kindle I've just purchased as my kindle (not arrived yet) and have unread and ordered books transferred to new kindle when it arrives … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I had an old Kindle (6 years) and it burned out. I ordered a
I had an old Kindle (6 years) and it burned out. I ordered a new Kidle Paperwhite and do no know how to transfer my list of 247 books to the Paperwhite so that I could read them. Please help. I am des… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I lost my kindle paperwhite. Can it be shut off? I am unsure
I am unsure of the model and it was under 2 years old … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I just got my new Kindle paperwhite (3g and WiFI) but what
I just got my new Kindle paperwhite (3g and WiFI) but what wireless access do I need to get started? I am charging the devise right now. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a third generation kindle with lots of books on it.
I have a third generation kindle with lots of books on it. that kindle is dyeing and the kindle paperwhite touch that I bought and registered to my account doesn't show any of my old books. How can I … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
How do I order a kindle paperwhite (refurbished) from
how do I order a kindle paperwhite (refurbished) from Amazon … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
New kindle for my wife. Spent along time setting up as
New kindle for my wife. Spent along time setting up as language was Dutch. Amazon said on line just follow these instructions....but of course if everything is in Dutch, making it extremely difficult … read more
Russell H.
Russell H.
Technician
Vocational, Technical or Trade Scho
12,951 satisfied customers
I just purchased a new kindle paper reader because my other
I just purchased a new kindle paper white reader because my other kindle died. I did create a new account as I didn't remember my old password. How do I get the books that I had on my old kindle trans… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a Kindle Keyboard (NOT NEW) which I thought I had lost
I have a Kindle Keyboard (NOT NEW) which I thought I had lost and had deactivated. I want to start using it again since my replacement is now lost. How can I deactivate the lost one and restart the or… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I have 4 Kindles under the same account as my family and I
I have 4 Kindles under the same account as my family and I share books. We have reached 500 books in the archived books and have also 500 books active to be read. How many books can we have altogether… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My Kindle 3G WiFi with keyboard has stopped turning pages on
My Kindle 3G WiFi with keyboard has stopped turning pages on the right side. Is it because it's old? If I decide to purchase the new Kindle 3G, would my books on my old Kindle transfer over to the new… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Have Kindle Paperwhite. Just completed a bk. How do I order
Have Kindle Paperwhite. Just completed a bk. How do I order my next bk. & how much is left on my gift certificate?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My 3-year old "3G" keyboard Kindle has lost 3G capability.
My 3-year old "3G" keyboard Kindle has lost 3G capability. I have tried your keyboard reset, to no avail. Any other suggestions, or must I buy a new one, in which case can I transfer all my old books … read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
My most recent kindle has lines and part of the screen saver
My most recent kindle has lines and part of the screen saver picture only-which does not go away whenI try to read a book. I have another kindle that I lost on a plane for a month It was foind- it is … read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
My 1 1/2 year old Kindle appears to have received an impact
My 1 1/2 year old Kindle appears to have received an impact to the screen even though I have a cover on it. Glass is not broken, but the screen has a strange pattern of lines with an obvious center po… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Hi - How do I download the books currently on my IPAD (that
Hi - How do I download the books currently on my IPAD (that I originally had on my first kindle) to my new kindle? (I no longer have the original kindle). I also can't figure out how to turn my new ki… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x