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I have a kindle reader with 403 items. Last night I was
I have a kindle reader with 403 items. Last night I was halfway through a book when I went to sleep. When I open my kindle all of my 403 items were lodged in archives. I have tried to retrieve these i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Cannot read my latest books because the device keeps keeps
cannot read my latest books because the device keeps keeps telling me to archive the title & redo it to "home"',. Could you help me with this . Up to now all books have been readable. … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I was reading a book and when I turned on my Kindle to continue
I was reading a book and when I turned on my Kindle to continue onaother day the book page I was on did not come up. I tried downloading it a gain but I I got the following error message " the selecte… read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
I just downloaded a new book to my kindle. The battery is
I just downloaded a new book to my kindle. The battery is charged. I can page through all the book info but when I try get to the beginning of the book the kindle shuts off.… read more
Cris
Cris
1,310 satisfied customers
Cannot open any books on my kindle. This is my second one.
Cannot open any books on my kindle. This is my second one. I have 244 archived books and 5 to read. It knocked me out of my latest book the Bone Bed. Said I should archive it and redownload it. Did if… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
My Kindle frozen and when I rebooted I get message "The selected
My Kindle frozen and when I rebooted I get message "The selected item could not be opened. If you purchased this item from Amazon, delete the item and download it from Archived Items." This is followe… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
How do I delete arcived books on my entry level Kindle when
How do I delete arcived books on my entry level Kindle when following directions in the User's Guide do not Work? I underline the book that I wish to rid myself of and there is no arrow on the left to… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
i have a kindle and i downloaded 4 books last nite and started
i have a kindle and i downloaded 4 books last nite and started reading them. a statement appreared on my screen stateing that "the selected item could not be opened. if you purchased this item from am… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My latest purchase on the kindle store does not show up on
My latest purchase on the kindle store does not show up on my iPad. What do I need to do to access the book from my iPad. I thought in my previous purchases when I purchased on my kindle it showed up … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Does the kindle only work with wi fi? When I turn off my wi
Does the kindle only work with wi fi? When I turn off my wi fi, I cannot read books. Is there something that I am doing wrong.… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My Kindle hjas frozen up. The very first page is blank except
My Kindle hjas frozen up. The very first page is blank except for the turning circle in the top left hand corner. I've tried pressisng menu, back, home, and the square with the small dot in it, and no… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I bought an audio-book - it was deliverd to my 3G kindle- it
I bought an audio-book - it was deliverd to my 3G kindle- it wound up in my 'archive' section in light letters with the direction that I must retreive it with a wifi selection. I drove to a wifi area … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My son had a kindle which he didnt use. He gave it to me.
My son had a kindle which he didn't use. He gave it to me. I would like to take his information (name, credit card, etc.) off and replace with mine. How do i do that… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I recently ordered the Reagan Diaries and tonight a pop-up
I recently ordered the Reagan Diaries and tonight a pop-up remove from device showed just as I was clicking on the book to read. The book is gone. Can you restore it. Joan… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle, an I-Pad and an I-phone with Kindle apps on
I have a Kindle, an I-Pad and an I-phone with Kindle apps on the I-Pad and I-phone. I was able to have all my books (which I obtained solely through Amazon) on all three devices. I usually ordered the… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I HAVE A KINDLE DX (SEVERAL YEARS OLD) HAVE NOT USED IT FOR
I HAVE A KINDLE DX (SEVERAL YEARS OLD) HAVE NOT USED IT FOR SERVERAL MONTHS. NOW WHEN I TURN IT ON AND SELECT A BOOK. IT SAYS DOWNLOWDING FOR EACH BOOK IS THE USUAL BEHAVIOR OF THE DX?… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I have inadvertently removed all home page folders except for
I have inadvertently removed all home page folders except for both dictionaries and archived items. The archived items are 14 but I cannot bring any of them forward to front page so cannot read books,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I downloaded a book today and it went straight into my archived
I downloaded a book today and it went straight into my archived items. when i used the 5 way directional key it gave me the option move to home. I thought that ment my home page on the main screen so … read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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