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My Kindle Fire won't let me do the slide to pen it. Not sure
My Kindle Fire won't let me do the slide to pen it. … read more
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How do I unlock Jessies 5th kindle JA: What's the make/model of your device? How old is it? Customer: Kindle fire abt 2 years old JA: How long has this been going on? What troubleshooting have you tri… read more
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My kindle is showing on a grey background an outline of a
My kindle is showing on a grey background an outline of a battery with an ! point in the middle of it. What does that mean and how can I fix it? Thanks! … read more
Randy***** CellTech
Randy***** CellTech
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My kindle paperwhite has a frozen screen. I figure the
my name is***** kindle paperwhite has a frozen screen. I figure the battery must have gone critically low, since this morning when I plugged it into my computer, the computer couldn't even see it. It'… read more
Richard
Richard
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my ereader appears to be stuck...it keeps trying to sync a
my ereader appears to be stuck...it keeps trying to sync a book I already have on the reader but I can't get books from other places to load… read more
Cris
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Kindle seems to be frozen - can "swipe to unlock" then bar on top appears - hit that and previous purchase comes up - try hitting error then get one of two messages - already purchased item or applica… read more
Thomas
Thomas
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Ive had my Kindle for about 18 months. While in the middle
I've had my Kindle for about 18 months. While in the middle of reading, all of a sudden it will freeze so I can't turn the page, or turns to the Kindle screen with just a tree on it. Then a minute lat… read more
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The whole top half of the screen is obscured by white brush
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Thomas
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My kindle was dropped about 3 feet onto a tiles floor. When
My kindle was dropped about 3 feet onto a tiles floor. When I try to bring up my home screen the green light comes on and the agatha christie screen is showing but it will go no farther than that. Hel… read more
Thomas
Thomas
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My Kindle froze on an open page and then the screen went blank. I
My Kindle froze on an open page and then the screen went blank. I have charged it and occasionally it reverts back to the screensaver, if I then try to turn to the reading screen it simply shows a bla… read more
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Thomas
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My kindle stopped functioning. The green light is on. I cant
My kindle stopped functioning. The green light is on. I can't shut it off nor can i open the kindle for my extensive book collection.… read more
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Thomas
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I was given a Kindle as a gift last Christmas..just last
Hi I was given a Kindle as a gift last Christmas..just last week all of a sudden the text is only able to be visualized by 1/2- the bottom of the screen has a copy of a Discover Card add- I have no id… read more
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Thomas
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At first it seemed to work, but when I tried to type in my
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James
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Hi - How do I download the books currently on my IPAD (that
Hi - How do I download the books currently on my IPAD (that I originally had on my first kindle) to my new kindle? (I no longer have the original kindle). I also can't figure out how to turn my new ki… read more
AnswerManRob
AnswerManRob
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A few days ago I received delivery of a new Kindle wi-fi, 6"
A few days ago I received delivery of a new Kindle wi-fi, 6" Ink Display, from Amazon.com. (** C-6**) B0051QVESA, 814916014347. (Says on my receipt it includes "Special Offers & Sponsered Screensavers… read more
Simit
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I have a Nook thats got a messed-up screen. All that shows
I have a Nook that's got a messed-up screen. All that shows across it are horizontal lines.… read more
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I have the original model of the kindle and forgot to charge
I have the original model of the kindle and forgot to charge the battery and the screen now reads critical battery. I have not been able to get it to charge. What should I do?… read more
Simit
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my nook says it is starting up (for 15 min. now) but nothing
my nook says it is starting up (for 15 min. now) but nothing is happening. It was fully charged 2 days ago and I have not turned it on until now. I plugged it back in to the charger, but light does no… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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