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I accidently restoed my kindle back to factory settings and
I accidently restoed my kindle back to factory settings and now i cannot get into it as I think the password ***** ***** is registered to***@******.*** you please a new password ********@******.*** in… read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
I'm trying to add my spouse to my kindle account (I gave him
I'm trying to add my spouse to my kindle account (I gave him my old Kindle when I got a new one) so I can download books he would enjoy from BookBub. Amazon gives me the option to add to my 2nd Kindle… read more
Stephen FS
Stephen FS
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Cannot logon to my amazon account. Just received kindle fire
just received kindle fire second hand - it has been reset … read more
Richard
Richard
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IT Manager, Consultant
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Everything. Had it for a few yrs. no problems. now to buy
Everything. Had it for a few yrs. no problems. now to buy kindle books it asks for sign-in, and woin't send me ability to create lost password. Formerly, I'd go to Book Bub, select book, be greeted by… read more
RandyNetwork Tech
RandyNetwork Tech
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I am trying to update details of new Visa card to buy book.
I am trying to update details of new Visa card to buy book. Cannot access with password ***** changed it, confirmed by email. However unable to log in with new password, comes up with having a problem… read more
Harry
Harry
2,219 satisfied customers
I have a kindle fire and have a fairly large library of
I have a kindle fire and have a fairly large library of books that I do not want to lose. I share books with my daughter who has her own kindle paperwhite. I just got a new kindle paperwhite and want … read more
Richard
Richard
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IT Manager, Consultant
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I am having difficulties logging in my Kindle Cloud {Reader}
I am having difficulties logging in my Kindle Cloud {Reader} and Amazon.com. I enter new passwords but they are never accepted on the logins. I have a password ***** program which provides a History o… read more
Josh
Josh
It Support Specialist
Associate Degree
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I need to send a new credit card number as the old one was
I need to send a new credit card number as the old one was cancelled. I cannot remember my password. Amazon has sent me so many numbers, NONE OF WHICH WORK!!!! I am extremely frustrated. What do I do?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have lost my kindle fire HD or else it was stolen. If I
I have lost my kindle fire HD or else it was stolen. If I buy a new one can I get my books, games, etc, put into the new one. Also can I tell if someone is using my kindle? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I called the number and reset my password. Its an older
Its an older Kindle reader, but I don't know the date. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to transfer books from my old dead Kindle to the
I am trying to transfer books from my old dead Kindle to the new Kindle I have just bought but I can't get to register with Amazon as a first step. I have now changed the password ***** still can 't p… read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I have a Kindle account and think I know my password as I
I have a Kindle account and think I know my password ***** I have no trouble getting books but yet when I am trying to load Kindle on my new pad, it says incorrect password ***** e-mail and to contact… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
Our Kindle is version 2.5.2, S/N B003BOA20026123D. We have
Our Kindle is version 2.5.2, S/N B003BOA20026123D. We have ordered books on it in the past, but now when we try to order we get a sign that says we must first register. Please go to Settings to regist… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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I have received a message to say that you are having difficulty
I have received a message to say that you are having difficulty with the -payment details of my Amozan account and although I have tried to update the info that you are quoting ie an expired credit ca… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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I am unable to register to enable me to download certain books
I am unable to register to enable me to download certain books to my replacement kindle unit.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I received a Kindle for Christmas from Amazon. I have followed
I received a Kindle for Christmas from Amazon. I have followed the steps to set up, connect to WiFi, and register with Amazon. When I try to order a book a get a message saying there is a problem with… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
I have had my Kindle for a year and just recently have been
I have had my Kindle for a year and just recently have been unable to connect to my WiFi network in my house. Please help.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I am having trouble with my Kindle.............my son gave
I am having trouble with my Kindle.............my son gave me the kindle for my birthday, he registered it but I do not have an account with Amazon. I am not very technically minded so plese be patien… read more
Mary
Mary
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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