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My kindle fire will not turn on. We were out of town
My kindle fire will not turn on. We were out of town visiting our daughter and I set my Kindle Fire to her wi-fi. When we got home, I needed to connect back to our wi-fi. I turned off my Kindle Fire b… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The home page with all of the programs comes on but with no
The home page with all of the programs comes on but with no programs and then flashes blank and then comes back on with no programs again. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
It seems frozen. Had an earlier msg to please wait while it
Hi- It seems frozen. Had an earlier msg to please wait while it starts up, but now just the tree. I've done the 7 sec and 40 sec shut downs but it's frozen. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle won't open, Started last night - all I have done
Started last night - all I have done is to hold the on/off switch for 15-20 Seconds. I get an opening screen and a power off dialog box that asks whether I wish to cancel or shut down my kindle - I push down the "button" and nothing happens. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
I have an Amazon Kindle and recently started a new book when
I have an Amazon Kindle and recently started a new book when the Kindle froze on a page of text. It has now been frozen for 3 days. I have tried shutting it off but am unable to do so. I have held the… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
I have a kindle that is likely1st generation & it's frozen.
I have a kindle that is likely1st generation & it's frozen. I can't get it to shut down or anything. When I slide the button to turn it off to reboot or restart, it only blinks twice and then does not… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Kindle won't start at all. Have held down "on switch" for
My Kindle won't start at all. Have held down "on switch" for 20 seconds and 40 seconds -- still no activity. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
The screen is frozen in a split position. The restart doesnt
The screen is frozen in a split position. The restart doesnt work to correct it. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My kindlepaperwhite is frozen. i held the power button down
my kindlepaperwhite is frozen. i held the power button down for 40 seconds and tapped the screen and still wont open … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My kindle is frozen. It comes on but won't do anything. Has
My kindle is frozen. It comes on but won't do anything. Has a green box around each item I tap on but wont execute. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Kindle Fire Tablet is frozen, I think. Since Saturday, it
My Kindle Fire Tablet is frozen, I think. Since Saturday, it has been optimizing. I have shut it off, waited the 40 seconds and when once again turned on, it is the same screen....optimizing and it wi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
Kindle fire is frozen on the lock screen. Will not shut down
Kindle fire is frozen on the lock screen. Will not shut down or anything … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My Kindle Fire HDX 8.9 will not turn on I have tried
My Kindle Fire HDX 8.9 will not turn on I have tried everything but nothing works … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle fire will not take a charge. I have tried several
My kindle fire will not take a charge. I have tried several usb cords and still no charge. I have turned it off and held the on button for 40 seconds. , still doesn't work. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle fire shuts off when there is still 50, I have no
I have no idea of the make/model. It is a kindle fire and I have had it for about 2 years. It was a refurbished one. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle fire will turn to the kindle fire screen, turn
my kindle fire will turn to the kindle fire screen, turn grey then turn off. I am currently charging it (hooked up to my laptop) while it is charging it keeps going through this cycle. I have holding … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle fire will not recharge. I do not really know
I do not really know anything except that it is about 5 years old. It was a gift. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
My Kindle is one of the first and is now losing books in the
My Kindle is one of the first and is now losing books in the middle of a read and giving me problems turning it off.… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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