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Related E-Readers Questions
I put it on the charger yesterday although I had not
I put it on the charger yesterday although I had not received the warning to recharge. It was plugged in for 2-4 hours & when I took it off & tried to use it all that showed was the picture of a batte… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I just recharged my kindle. When the light turned, tried to
I just recharged my kindle. When the light turned green, tried to turn it on, but nothing. Is it broken? … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I have a kindle paper 6, this is my third kindle. when i
i have a kindle paper white 6, this is my third kindle. when i plug it into charger it will only charge if the cord is sitting a certain way … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
Paper died. After charging, the light comes on for about 3
Paper white died. After charging, the green light comes on for about 3 seconds and goes out. The Kindle never turns on. … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I have a Kindle WiFi paper about 2 yrs old. At switch on the
I have a Kindle WiFi paper white about 2 yrs old. At switch on the screen saver when you swipe to go into the unit all that I get is a blank white screen.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have a paper kindle I can't get the book to recharge, I
I have a white paper kindle I can't get the book to recharge, I even bought a new cord it lights up like it is charging but it isn't. I don't know what is wrong?… read more
info tech
info tech
Technician
Vocational, Technical or Trade Scho
16,895 satisfied customers
My kindle is an older model, no gadgets (maybe a 3G). I cannot
My kindle is an older model, no gadgets (maybe a 3G). I cannot recharge it. I've tried re booting three times and no success. Any other suggestions?… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
My Kindle sat turned off and unused for about a month. Now
My Kindle sat turned off and unused for about a month. Now it will not open. When I try to recharge it, the yellow charging light comes on for about a second and goes out. It will not recharge. What d… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I ws reading my Kindle for 20 minutes, turned it off and then
I ws reading my Kindle for 20 minutes, turned it off and then the kindle suddenly wouldnt open, tho' I had charged it the previous day. I returned home and have put it on charge again, and I get a yel… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I received my Kindle for a birthday present from my sister
I received my Kindle for a birthday present from my sister in March. One night I wanted to play Mahjong, turned my Kindle on and it flashed several screens and went black. Will not come back on. HELP,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
When I turned on my kindle this AM it said it needed to be
When I turned on my kindle this AM it said it needed to be charged - so I plugged it into my computer and it wouldn't charge. It said that my computer didn't recognize the USB port. Now my kindle is o… read more
Cris
Cris
1,318 satisfied customers
I have successfully charged my kindle once via the computer
I have successfully charged my kindle once via the computer and know about 'disconnecting' it from the computer in order to be able to read it while charging etc. In January, my kindle froze with a pa… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
kindle has a recharged battery. just puchased another book,
kindle has a recharged battery. just puchased another book, turned off kindle while the new book was downloading. now when turn on the kindle only a blank screen appears.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The recharging light on my kindle does not come on when I plug
The recharging light on my kindle does not come on when I plug it in and it does not recharge. How do I determine what is wrong?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle has been working perfectly, but now although the
My kindle has been working perfectly, but now although the screen saver is apparent.Alexandre Dumas, I cannot waken the instrument by using the slide power switch. I have had the kindle on charge for … read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My charging light comes on when I plug in to recharge but the
My charging light comes on when I plug in to recharge but the Kindle will not come on even when it is plugged in. Kindle is about a year old with moderate to light use.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
I plugged in my new kindle last night to charge for the 2d
I plugged in my new kindle last night to charge for the 2d time and keep getting a low battery message this a.m. It charged fine the 1st time but does not seem to be recharging this time. what am I do… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
When I make a selection with the 5-way button, the selection
When I make a selection with the 5-way button, the selection will appear, then almost instantly go back to the selection page. Also, the selection scroll line will only go from top to bottom, but will… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

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418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

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593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

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1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

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Rod

Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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