E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Have a hold on my kindle subscription modern pioneer..why,

Customer Question
Have a hold on...

Have a hold on my kindle subscription modern pioneer..why

Technician's Assistant: What's the make/model of your device? How old is it?

Kindlefire 8

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Says visa no good but is current

Submitted: 11 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 2 hours by:
9/14/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,537
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Hi there and welcome

Can you tell me the exact message you are getting?

Thnk you

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I cannot change the credit card recorded on my Kindle
I cannot change the credit card recorded on my Kindle account***@******.*** Message says 'tap once to change' Tap what ? … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
My kindlefire keeps saying kindlefire when I turn it on. I
my kindlefire keeps saying kindlefire when I turn it on. I ve tried turning it off and holding button for 60 sec. turn it on and it still stops on kindlefire, opening screen does not come on. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
With the equifax mess I have had to replace my credit card.
with the equifax mess I have had to replace my credit card. I have a subscription to NYT Kindle add free. How do I make you hold my new credit cardd … read more
Harry
Harry
2,170 satisfied customers
I received 2 books on my "kindle" by Archer in a foreign
I received 2 books on my "kindle" by Jeffrey Archer in a foreign language I couldn't read. Will my Visa card be credited? The titles are !. Best Kept Secret 2. Be Careful what you wish for. … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Setting up wireless on my kindlefire.. I have my computer
setting up wireless on my kindlefire.. I have my computer with … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
My kindle says No Wi-Fi connection. A network connection is
My kindle says No Wi-Fi connection. A network connection is required to complete this task. Please connect to a wif-fit network. Then it says your kindle is out of storage. I have cancelled books but … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Why can I not order a kindle book on my I Pad. Mothe Visa
Why can I not order a kindle book on my I Pad. Mothe Visa number is ***** … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I am currently in Thailand and an avid user of my Kindle..
Hi Dan... I am currently in Thailand and an avid user of my Kindle.. but it seems to have "frozen" on me. It was ok this afternoon and I received a new book also... it's fully charged... It doesn't sw… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
i wish to cancel my subscription to the nytimes received via
i wish to cancel my subscription to the nytimes received via my kindle and charged to my visa credit card. i cannot find a link to do this.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
So heres my dealI have installed the Kindle app on my
So here's my deal I have installed the Kindle app on my Surface 2 pro and It displays an e-book that I own for reading. However, I'm stuck; I can't get off the page... How do I get to the list of book… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
My Kindle Fire just shows a blue screen as if it is on and
My Kindle Fire just shows a blue screen as if it is on and we can't shut it off or on. Is this repairable?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
did you receive my initial question about e-mail keyboard separating
did you receive my initial question about e-mail keyboard separating half to the left and half to the right?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
PROBLEM: I have a new KindleFire and a older Kindle DX serial
PROBLEM: I have a new KindleFire and a older Kindle DX serial # = B009A1A003650154. I can't access the Kindlefire because that requires entry of the Kindle account number. My email address has changed… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I dropped my Kindle on a hard surface and the display is
I dropped my Kindle on a hard surface and the display is compromised. Do I have any options?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
My KindleFire disconnected from my WiFi network last night
My KindleFire disconnected from my WiFi network last night and I tried all morning to reconnect but could not get it to reconnect. I shut the Kindle off, plugged into the charger, and now I can't even… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I have gon into english uk but still get spanish up
i have gon into english uk but still get spanish up whentrying to buy books it will not accept santander visa debit card… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Just received my KindleFire. Getting frustrated just trying
Just received my KindleFire. Getting frustrated just trying to register. "Tap" with what: my fingertip; a stylus; a pencil eraser. Takes forever with lots of mistakes. Really need to get it registered… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My Kindle malfunctioned so I now have another one. I tried
My Kindle malfunctioned so I now have another one. I tried to set up our family network Wi-Fi on it and it rejected it. Is there something I need to do to deactivate the other one?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x