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It is a 2014 paperwhite and just does not charge. It has
It is a 2014 paperwhite and just does not charge. It has been charging since yesterday morning - the ***** *****ght is on(which I believe means it is charging) but the face just keeps on showing the c… read more
info tech
info tech
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Vocational, Technical or Trade Scho
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I went into the cloud to look at some past books I have
I went into the cloud to look at some past books I have read. When I tried to go back to what I was reading, the kindle face turned white, I have not been able to get back to a normal screen. … read more
Josh
Josh
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My Kindle Paperwhite will not charge. It,s a several years'
Since yesterday. I realized that even tho I had plugged it in overnight to recharge (Kindle was down to 1 bar) charging had not taken place overnight.I have tried holding power 30 sec releasing when screen blinks, unplugging and then replugging. Plugging into usb port on my computer. Best response was green light comes on briefly, blinks and goes off. Myscreen shows the battery diagram with pug and charge symbol,underneath. … read more
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My paperwhite Kindle # EY21IC10099A-1946 is not functioning.
My paperwhite Kindle # EY21IC10099A-1946 is not functioning. No swipe to unlock symbol at bottom of screen. Is there a fix or reset … read more
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Josh
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My paperwhite is 6 years old and is amazing. I have about 98
My paperwhite is 6 years old and is amazing. I have about 98 books on it. I charged the battery and when I go to turn it on the green light stays on for about 5 seconds then starts blinking and goes d… read more
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My paperwhite screen doesn't respond to touch, paperwhite.
Just started yesterday. I've turned the device on and off several times and made sure the battery was charged last night … read more
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My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
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I have a Kindle Paperwhite. Was just using it day before
I have a Kindle Paperwhite. Was just using it day before yesterday and all was fine. Yesterday when I went open it, the touch swipe did not open it. I plugged it in, thinking the battery might have ru… read more
Aric
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MY paper does not hold a charge-do I need another battery My
MY paper white does not hold a charge-do I need another battery My Kindle is about 3 yrs old … read more
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Unable to get updates installed as I don't have WiFi,
Unable to get updates installed as I don't have WiFi … read more
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I have a Kindle Paperwhite. It's been working perfectly
Hi, I have a Kindle Paperwhite. It's been working perfectly until yesterday - I received the lpw battery notice and plugged it in. The charge light came on and I went to bed.... this morning the charg… read more
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My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
Nathan
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My Kindle very slow to respond sometimes doesn't work at
My Kindle very slow to respond sometimes doesn't work at all … read more
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I have charged my paperwhite overnight charge will not hold
i have charged my paperwhite overnight charge will not hold what to do frustrated … read more
Steve G.
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I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
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My Paperwhite Kindle is about 2 yrs old. Now I can't charge
My Paperwhite Kindle is about 2 yrs old. Now I can't charge it. The little green light only stays on for a second when I press the button. … read more
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My kindle won't connect to Wifi----my 2nd kindle is
My kindle won't connect to Wifi----my 2nd kindle is connecting but not this one. … read more
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My Kindle won't hold a charge - what do I do? It's a
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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