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Cant load new books as there is an apparent problem with my…

Customer Question
Cant load new books...

Cant load new books as there is an apparent problem with my credit card details

Technician's Assistant: What's the make/model of your device? How old is it?

Kindle Fire about 4 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Been going on for about 3 weeks now.Tried to edit my payment details

Submitted: 11 months ago.Category: E-Readers
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Answered in 5 minutes by:
9/13/2017
Electronics Technician: Jason Jones, Technician replied 11 months ago
Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 19,486
Experience: Years of experience and education.
Verified

Hello,

My name is ***** ***** and I look forward to assisting you today.

Please, follow the instructions below to solve your problem:
- Click the following link: https://payments.amazon.com/
- Log in to your account.
- Click Edit My Account Settings.
- Click Add, edit, or delete my credit cards.
- Enter the credit card and billing details.
- Click Add New Card.

After that is complete, you will be able to make purchases with no problems.

Rating me on the top of the page doesn't cost anything extra. Rating is how I am given credit. If you don't rate, doesn't give you a refund.

I would really appreciate it if, you could take a moment and rate me on the top of this page by clicking the Stars and clicking the Submit button on the top of this page.

Thank you,
***** *****

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com

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Category: E-Readers
Satisfied Customers: 19,486
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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