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I ordered two books recently that were not downloaded at the
Hi Pearl, I ordered two books recently that were not downloaded at the time of my order because of insuifficient funds. I have since put sufficient funds in my account and resubmitted but they are sti… read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
When I open my Kindle the screen does not come on, so I
When I open my Kindle White the screen does not come on, so I can't get to any of the books I have downloaded. The unit is fully charged. What can I do or do I need to take it to a repair shop? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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Kindle book battery is empty, won't charge, charge indicator
Kindle book battery is empty, won't charge, charge indicator light doesn't come on. … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
I would like to download a mobi file from Kalibri to kindle
I would like to download a mobi file from Kalibri to kindle ereader. My device says that I have whispersync … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I ordered 3 books for my Kindle and they did not show up
I ordered 3 books for my Kindle and they did not show up yet. I ordered one on 9/23/17 and the other 2 on 9/24. Usually they are on my Kindle within a few minutes. What happened? Thanks you. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
Kindle Team, I have a Kindle 4.1.3 version registered under
Hello Kindle Team,I have a Kindle 4.1.3 version registered under my name Joelle Finkelstein and my husband has a more modern version registered as Joelle's second Kindle and we in fact most of the tim… read more
Josh
Josh
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Associate Degree
754 satisfied customers
I received my Aug 9 order of "The Man who killed Kennedy On
I received my Aug 9 order of "The Man who killed Kennedy On my ipad bu not my Kindle. Usually it comes to both and I'd prefer reading on the Kindle because of ease of handling. Is it possible to get i… read more
Nathan
Nathan
Bachelors of Science
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I have a Kindle Fire 8 and somehow I've lost the connection
I have a Kindle Fire 8 and somehow I've lost the connection to shop for books on Amazon. … read more
Nathan
Nathan
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J - just bought a new Kindle- It's my 5th one over the
Hi,j Dan- just bought a new Kindle- It's my 5th one over the years- I don't remember how to access a book I wnat to read on my downloaded list. When I want to read a book that I want tap in order to s… read more
Pete
Pete
Engineer
Bachelor's Degree
9,795 satisfied customers
McMichael and I have been reading an average of 55 kindle
My name is***** and I have been reading an average of 55 kindle books annually over the past 5 years. I recently ordered two kindle books as follows: ASSEGAI by Wilbur Smith and JAVA SPIDER by Jeffrey… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I've bought 5 books on Wednesday, 4 downloaded correctly on
hi I've bought 5 books on Wednesday, 4 downloaded correctly on my device & one on cloud, which does not open message is I need an update and I have the latest update 5.3.7.3 Kindle touch … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
My kindle is about 4 yrs old. I am getting a line at the
My kindle is about 4 yrs old. I am getting a line at the bottom as if it's trying to download my book content, but it only down loads my very first book. I've tried charging the battery and restating … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
I recently updated my kindle as per the invitation (dont know
I recently updated my kindle as per the invitation (don't know the model; it has a keyboard on bottom of device), and have since tried to order two books, neither of which showed up on my device even … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
After downloading a book, a small box appeared telling me that
After downloading a book, a small box appeared telling me that "contact had been lost and to wait and restart". This I did and I still got the same message. In addition, the picture that should appear… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I ordered three books last night and they did not come up on
I ordered three books last night and they did not come up on my kindle but Amazon says they were sent. My kindle is fully charged but when I turn it on it goes right back off. It stays on only when it… read more
John
John
Bachelor's Degree
5,534 satisfied customers
I HAVE NOT RECEIVED A REPLY TO MY QUESTION ABOUT AMAZON
nbsp; I HAVE NOT RECEIVED A REPLY TO MY QUESTION ABOUT AMAZON KINDLE DOWNLOADS, DOWNLOADS ONLY SAMPLES ANDREW WEIR… read more
John
John
Bachelor's Degree
5,534 satisfied customers
Help! My first generation Kindle wont connect to whispernet
Help! My first generation Kindle won't connect to whispernet for downloading the last books I ordered. The signal is 4 out of 5 bars. The battery is fully charged. I see a "connecting" notice for less… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
my kindle has stopped working!symptoms are -on unpacking my
my kindle has stopped working!symptoms are:-on unpacking my device and setting up it worked perfectly and I downloaded a number of books.Iread one book and am half way through another .The next mornin… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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