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I have a 2010 Kindle and I not connected to wifi anymore. I…

Customer Question
I have a 2010...

I have a 2010 Kindle and I not connected to wifi anymore. I get the

Technician's Assistant: What's the make/model of your device? How old is it?

Version-kindle 3.3 (611680021)

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Three days and followed directions for restart and tried to get on a

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I only use the kindle to buy books from Amazon.com. That's what I'm

Submitted: 11 months ago.Category: E-Readers
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Answered in 5 minutes by:
9/13/2017
Electronics Technician: Jason Jones, Technician replied 11 months ago
Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 19,486
Experience: Years of experience and education.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,
Jason

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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