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Have not used my Kindle Paperwhite in a year. How do I
Have not used my Kindle Paperwhite in a year. How do I upgrade the software? The Kindle is fully charged. … read more
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I have had a Kindle Fire 8 (7th generation) for less than 6
I have had a Kindle Fire 8 (7th generation) for less than 6 months and I can't get it to turn on right. Sometimes the screen comes on, but it reads everything on the screen to me. I tried holding down… read more
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I was reading a book last night. I was unable to advance the
I was reading a book last night. I was unable to advance the page and then the Kindle went black. I have not been able to restart it since then. … read more
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My paperwhite is fully charged but nothing happens when I
my paperwhite is fully charged but nothing happens when I swipe it to start it … read more
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My Kindle will not open (No Slide to Open message). Although
My Kindle will not open (No Slide to Open message). Although fully charged, green light, I gat only ads. … read more
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After swiping my kindle the page stays. Kindle paperwhite
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While reading my kindle paperwhite the cable (Comcast) went
While reading my kindle paperwhite the cable (Comcast) went out. Was out about 30 minutes and now kindle appears to be locked. Screen is the Kindle logo. It was on charger but I removed it. I've tried… read more
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My Kindle Paperwhite suddenly will not respond to swipes to
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I charged my new Kindle, but instead of a homepage, I have
I charged my new Kindle, but instead of a homepage, I have an ad for a book to buy. No Homepage. So I can't register my new device. Also, the device is not in English. I think it's Italian. What do I … read more
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When I open my klindle the page sais swipe to open. After
When I open my klindle the page sais swipe to open. After that, it goes to blank whjite. … read more
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Was in the process of reading a book on kindle and swiped to
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My Black and Whitand will not swipe to next page. Plus the Kindle is not opening all the time. It was working fine early thyis morning. Started a new book has not worked correctly since. Hope I make s… read more
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I have only had my kindle paperwhite 2 weeks. It is acting
I have only had my kindle paperwhite 2 weeks. It is acting so strange all of a sudden. I have restarted it several times, charged the battery. The pages won't swipe and then if it does, several of the… read more
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ndle hd6 seems to have frozen. I get voice view and it asks me to press button. Nothing seems to work. … read more
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My Paperwhite Kindle is 2 years old. Recently, I've had some
My Paperwhite Kindle is 2 years old. Recently, I've had some odd issues with the way it works and the other day after charging it, I couldn't turn it on. I found this site, I managed to turn it on and… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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