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I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
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When I last tried to turn off my Kindle, it took three tries
When I last tried to turn off my Kindle, it took three tries of holding the switch to the right for a count of ten (approximately 10 seconds). Now, it will not respond to a turn-on using the same swit… read more
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I have an orange charging light,, kindle home screen and
I have an orange charging light,, kindle home screen and instruction to "slide and release the power switch to wake" - nothing is happening. … read more
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I have a paper kindle which had no power so needed charging.
I have a paper white kindle which had no power so needed charging. it was orange when charging and is now green indicating that it is fully charged. I am unable to 're start it as it says … read more
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it seems like it froze up. can't charge, turn page or get in the apps on top . … read more
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The screen has frozen up. I think C E0700, Since yesterday.
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My kindle reader has a full charge. It will not open, only
My kindle reader has a full charge. It will not open, only goes from one screensaver to the next … read more
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My kindle has changed from black and to orange and. i have
My kindle has changed from black and white to orange and white. i have re-booted it, fully charged it etc. It is readable -but very orange. … read more
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My kindle is frozen in the screen saver mode. I have charged
My kindle is frozen in the screen saver mode. I have charged it and tried to shut it down, but nothing happens. Except the screen saver appears to be disappearing in lines. I have had the kindle for 2… read more
Freddy M.
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I have a Kindle that just stopped working. It will not move.
I have a Kindle that just stopped working. It will not move. It is not the type connected to Wifi. I can not even turn it off. I have is connected to the charger and still nothing happes. For the last… read more
Dr. Fix-It
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My kindle is quite new (6 months) - it is the one with the
My kindle is quite new (6 months) - it is the one with the onscreen keyboard. It will not open - it appears to be frozen, and doesn't respond to pushing the button on the bottom or holding the button … read more
AnswerManRob
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my kindle will not turn on. It was charged for 12 hours but
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my kindle screen is not responding and I already replaced the
my kindle screen is not responding and I already replaced the battery, what could be wrong?… read more
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got Kindel last year...it is registered..screen says critical battery....may take up to 30 minutes to recharge..it has been hooked to computer..just as before....and it won't charge...light turns gree… read more
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My Amazon Kindle suddenly froze and the screen saver appeared.
My Amazon Kindle suddenly froze and the screen saver appeared. I can not get it to turn back on. I've tried plugging it in to recharge it and the light that usually goes from orange to green does not … read more
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I have a brand new amazon kindle and just got it in the mail
I have a brand new amazon kindle and just got it in the mail on Jan 17. I set it all up, downloaded one book, signed up for the New York Times free trial, and brought it on my trip to New York. Everyt… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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