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Had my kindle about 3 years. Love it. Put it on recharge
Had my kindle about 3 years. Love it. Put it on recharge this morning. Screen frozen onto image not seen before - rectangle with exclamation mark in case inside. Tried the press and hold thing plugged… read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
My kindle was dropped and I can turn it on but the screen is
my kindle was dropped and I can turn it on but the screen is frozen and i cant activate the menu or anything on the home page … read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
The screen suddenly went blank. I had just recharged the
the screen suddenly went blank. I had just recharged the battery, now I can't turn on or off … read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
I cannot list the books on my kindle. Used to be able to do
I cannot list the books on my kindle. Used to be able to do that but no longer. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Kindle will not charge and light will not stay on as it
hi kindle will not charge and green light will not stay on as it always did when charging … read more
Randy***** CellTech
Randy***** CellTech
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My kindle fire isn't coming on! I think got in 2012! Just
Just tried to turn it on & wouldn't come on, was on charge all night unplugged this morning. Held the on button on & wouldn't start! … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Kindle froze up with church web site showing and nothing
Kindle froze up with church web site showing and nothing functions. Does the battery need to be removed and replaced … read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
I have a question about the USB Drive Mode. - It says "If you
I have a question about the USB Drive Mode. - It says "If you want to read or shop on your Kindle while continuing to charge over USB, please keep the USB cable attached, but eject your Kindle from yo… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
My Kindle has problems. I turned it on and it froze on the
My Kindle has problems. I turned it on and it froze on the last page of the book I was reading. It wouldn't turn off. I tried to re-charge via a USB on the computer in "USB Drive Mode." I have kept th… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
My Kindle paperwhite stopped letting me open any books, and
My Kindle paperwhite stopped letting me open any books, and now I just plugged it in to charge it, and my computer doesn't seem to recognize it… read more
Cris
Cris
1,311 satisfied customers
I bought a kindle 5 way controller about a year ago if not
I bought a kindle 5 way controller about a year ago if not longer. Not sure if I still have the receipt :( I hadn't used it for about a month if not longer and when I went to take it out on I tried to… read more
Cris
Cris
1,311 satisfied customers
I gave my mother a kindle white. She opened it, not knowing
I gave my mother a kindle white. She opened it, not knowing it was a touch sensitive book and pressed the language chinese. And now everything is in that language. How do I change that to English? And… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
My wifes kindle just stopped working tonight. Its frozen.
My wife's kindle just stopped working tonight. It's frozen. I think she bent a connector in the micro-usb port while charging. It won't reboot with a 30-second (and more) press of the power button. It… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Sony ereader PRS 350 Serial No 14841350(NNN) NNN-NNNN It
I have a Sony ereader PRS 350 Serial No 14841350(NNN) NNN-NNNN It appears to have seized up. I was reading, and then when I went to turn the page, nothing happened. Nonef the buttons now work. It has … read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
Hi. My Sony PRS-t1 ereader will not come out of sleep mode
Hi. My Sony PRS-t1 ereader will not come out of sleep mode when I puch the power button. I tried pressing the reset button, but it didn't do anything. Any assistance you could provide would be helpful… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Sony PRS-650 eReader is frozen in sleeping mode. I tried
My Sony PRS-650 eReader is frozen in sleeping mode. I tried charging it and doing a soft reset, but it is not even charging. I left it to charge overnight and when I woke up the light indicating that … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have a Kindle Fire and I just finished a book my kindke
I have a Kindle Fire and I just finished a book my kindke is frozen. I can't turn a page nor can I turn it off what can I do?… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,819 satisfied customers
My kindle is a year old and it just started not accepting a
My kindle is a year old and it just started not accepting a charge from the charger no matter how I move it around… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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