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I AM 80 so make it easy I got my kindle years ago and it is
I AM 80 so make it easy I got my kindle years ago and it is like New BUT now wont shut off . TIME and date is right please help. … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
My kindle won't charge. The light won't even come on. I had
my kindle won't charge. The light won't even come on … read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
I was trying to change the type size and hit the wrong
I was trying to change the type size and hit the wrong button. Now it won't let me register, I have an amazon account. I put in the info and it does nothing. I have books loaded I want to read … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
It wont close. I believe its the original kindle. It just
it just started today as far as I know I tried hooking it up to my computer and ejecting it but its stuck open now and I cant seem to put it back to close so its not open all the time … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I got a kindle. How do I get started with it. I am charging
I got a kindle. How do I get started with it JA: How long has this been going on with your Kindle? What have you tried so far? Customer: I am charging it now, but the screen is blank JA: Anything else… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
Already have a Paperwhite eReader with it's own account.
Already have a Paperwhite eReader with it's own account. Just bought a new Kindle for my wife. Tried to start a new account for her but we have the same e-mail address and Kindle will not start a new … read more
Randy***** CellTech
Randy***** CellTech
1,846 satisfied customers
Had problems with Amazon order, the book has not been
hello, I am Branka and had problems with Amazon order, the book has not been visible on my Kindle. During the chat the expert said to me to slide and press power button for 40''. After that the screen… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I ordered two books a few days ago, they were supposed to be
I ordered two books a few days ago, they were supposed to be downloaded to my kindle. They did not arrive and suddenly my kindle won't allow me to do anything except play poker. I finally deleted the … read more
Cris
Cris
1,310 satisfied customers
I just ordered a book on my kindle and tried to order
I just ordered a book on my kindle and tried to order another - The Cuban Affair and now my kindle is frozen with a blank square across the screen, … read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
My Kindle has frozen about 10 pages into a book, I can turn
My Kindle has frozen about 10 pages into a book, I can turn it on & off & recharge the battery but it wont move off the page, I now have another screen that has come up headed "Power" asking me to can… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,226 satisfied customers
My kindle paperwhite has just gone blank and stopped working
my kindle paperwhite has just gone blank and stopped working what do I do? … read more
Louie
Louie
Senior Technician
Associate Degree
10,609 satisfied customers
It won't start. Was reading & put it down for a couple of
It won't start. Was reading & put it down for a couple of minutes and now it doesn't come on. … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I JUST GOT ZFINITY AND kindle won't take pinformation.
I JUST GOT ZFINITY AND kindle won't take pinformation. … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
My paperwhite won't start. Tried rebooting but it just sits
My paperwhite won't start. Tried rebooting but it just sits there with the kindle tree and occasionally flashes like it is trying to reboot but goes back to the tree. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
My kindle is only one year old and it will not charge up,
my kindle is only one year old and it will not charge up, I've tried more than one charger and it just will not charge? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,291 satisfied customers
My old kindle has stopped working. How can I get a new one
My old kindle has stopped working. How can I get a new one and can my books be transferred. A friend set up my old one many years ago and I don't know account details but get emails and have no troubl… read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
For some reason my kindle keeps asking for a password and
Hi there. For some reason my kindle keeps asking for a password ***** wont accept it and wont let me read my books. How do I fix it? I just want to finish my book. … read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
I was trying to register my Kindle and when I try to put my
I was trying to register my Kindle and when I try to put my password XXXXX the kindle won't take it. Now my Kindle is frozen… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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