How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I want to go to My Cart (I believe) to find a page I saw

Customer Question

I want to go to My Cart (I believe) to find a page I saw regarding returns.
JA: What's the make/model of your device? How old is it?
Customer: Kindle Paperwhite 8th Generation. Whoops, what I want to return is a acover
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I ordered two of them and need to return one. I won't go into explaination
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: No I guess not.
Submitted: 1 month ago.
Category: E-Readers
Expert:  Dan T. replied 1 month ago.

Welcome to the site! I'm Dan, and I'd be happy to help! Sorry you've been waiting so long.

I'd like to make sure I'm clear on what the problem is. Did you purchase a cover for your Kindle and you want to return it? Or something else?