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I recently purchased a new Kindle after accidentally
I recently purchased a new Kindle after accidentally stepping(!) on the one I have had for years. I am having a problem registering the new Kindle. My phone number is(###) ###-####and my email is***@*… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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I have an older kindle and I am not able to download some
Hello, I have an older kindle and I am not able to download some recent purchases of books. I am a Amazon Prime member. I also have a Samsung Note 4 and the books were downloaded on this device. … read more
Josh
Josh
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I tried to do the latest update on my kindle and it won't
I tried to do the latest update on my kindle and it won't take. I have had the kindle for a few years. Does that mean I have to buy a new kindle and if so can I download the books I have on my old kin… read more
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Josh
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I recently bought a Kindle Paperwhite which has WiFi plus
I recently bought a Kindle Paperwhite which has WiFi plus 3G. However, something has happened and I cannot connect to WiFi. I cannot find anyplace on the screen that will tell me how to turn it on aga… read more
Louie
Louie
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I have updated by Kindle and have tried to order books but
I have updated by Kindle and have tried to order books but it is not responding & no books have been downloaded? … read more
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Josh
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Trying to connect to store to download books. Won't connect,
Trying to connect to store to download books. Won't connect … read more
Louie
Louie
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I have Kindle on my phone (Samsung) and had a book "War &
I have Kindle on my phone (Samsung) and had a book "War & Peace" downloaded and have been plodding my way through it, but now I can't get it to come up for me. Pls adv. … read more
GeekGal
GeekGal
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Bachelors Degree
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I have a early model kindle and cannot get it to come up on
I have a early model kindle and cannot get it to come up on the computer when I plug the USB in . Was wondering if it needs a new USB cable as it flicked on a few times yesterday but went away immedia… read more
Richard
Richard
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Recently I purchased two books and placed them in my
Recently I purchased two books and placed them in my downloads, I am unable to get them onto my kindle … read more
Richard
Richard
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IT Manager, Consultant
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My husband's kindle has died again. This is his 4th one.
my husband's kindle has died again. This is his 4th one. Unfortunately, they don't make the one he has anymore. If I buy him a new kindle, can his books on the old kindle be transferred to the new one… read more
Cris
Cris
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Thanks for your help1 I have an iPad mini - and recently
HI - thanks for your help1 I have an iPad mini - and recently downloaded kindle on to it. I bought a kindle book from amazon on my mac - but now can't get it onto my iPad. Can you help? Thanks … read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
You sent me a page that I was meant too complete with my $5
You sent me a page that I was meant too complete with my $5 dollar payment - the page froze, so I couldn't do anything. I already explained that I forgot to bring my Kindle on holiday with me and I ha… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,223 satisfied customers
I, Tiana Maritz,purchased the latest book of Slaugter from
I, Tiana Maritz,purchased the latest book of Karen Slaugter from Amazon Services Kindle 23.78 on my credit card no. 5221266460868770 and payment was made on 9 Sept 2016 for the amountof R337.80. To da… read more
Richard
Richard
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The wifi on my Kindle has never worked. (I know it's the
The wifi on my Kindle has never worked. (I know it's the Kindle because our Nook, desktop Mac and laptop Macbook work fine). I've downloaded books to my computer and transferred them to my Kindle. On … read more
Josh
Josh
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Associate Degree
752 satisfied customers
I am having a of a time changing my password, my address
I am having a hell of a time changing my password, my address and updating my cards at the same time. I just bought a new Kindle (paperwhite) that is presently charging. I'll try to sign in later. Car… read more
Steve G.
Steve G.
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593 satisfied customers
we have a Kindle which is about 1 year old, we lost the operations
we have a Kindle which is about 1 year old, we lost the operations manual that comes with the kindle and also forgot the password. How do we go about getting a new manual and setting a new password?… read more
Josh
Josh
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Associate Degree
752 satisfied customers
I have the Kindle app for my iPad and I absolutely LOVE it.
I have the Kindle app for my iPad and I absolutely LOVE it. I was reading a book and when I went to turn the page the screen froze. I tried turning it off and restarting, even waiting until the next d… read more
Electronic Tech
Electronic Tech
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Bachelor's Degree
490 satisfied customers
I have an early Kindle, boought for me by my daughter
I have an early Kindle, boought for me by my daughter wholives in Georgia. When I went home to Canada she renamed it "joanns's kindle" and I used it by getting books through my computer USB. She conti… read more
Andy Mont
Andy Mont
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Master's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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