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All of a sudden my whole history of purchased and read books
All of a sudden my whole history of purchased and read books has disappeared. I now show two books that I never ordered. … read more
Randy***** CellTech
Randy***** CellTech
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My Kindle is stating problem with my credit card. My last
My Kindle is stating problem with my credit card. My last ebook I purchased was never paid for. The order# ***** I just placed an Amazon order yesterday. So can you gain my credit card info from that … read more
Aparna Indresh
Aparna Indresh
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Electronics & communication engineering
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I just got a new Kindle Paperwhite. I guess I didn't read
Hi, I just got a new Kindle Paperwhite. I guess I didn't read what it can and can not do well enough. Can books be gotten without a Wifi connection after the Kindle is set up? Can books be read withou… read more
Richard
Richard
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IT Manager, Consultant
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My kindle is not accepting my wifi. Kindle the oldest one.
went to wi fi and clicked on my , wouldnt except it. … read more
Louie
Louie
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Associate Degree
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I can't get my kindle to receive the latest books I have
I can't get my kindle to receive the latest books I have ordered. They are going instead to my tablet. For some strange reason, my kindle is unable to connect to my Wi-Fi network. My tablet was connec… read more
Richard
Richard
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IT Manager, Consultant
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I have lost my original kindle and would like to get kindle
I have lost my original kindle and would like to get kindle I've just purchased as my kindle (not arrived yet) and have unread and ordered books transferred to new kindle when it arrives … read more
Randy***** CellTech
Randy***** CellTech
1,838 satisfied customers
I have a third generation kindle with lots of books on it.
I have a third generation kindle with lots of books on it. that kindle is dyeing and the kindle paperwhite touch that I bought and registered to my account doesn't show any of my old books. How can I … read more
Louie
Louie
Senior Technician
Associate Degree
10,606 satisfied customers
I ordered a sample of the book, "Before the Fall", which I
I ordered a sample of the book, "Before the Fall", which I received. After reading it, I decided to buy the book. However, when I try to order it on my Kindle, I am told that I bought the book on June… read more
Louie
Louie
Senior Technician
Associate Degree
10,606 satisfied customers
Wifi on, still can't get my orders on this new paperwhite,
wifi on, still can't get my orders on this new paperwhite … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I signed up with Amazon on line to change my credit detail &
I signed up with Amazon on line to change my credit detail & purchase an e-book. I had to get a new password ***** is not compatible with my Kindle Reader password. I am now unable to use the Kindle R… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I cannot connect to my kindle book store, new, just bought a
new, just bought a few months ago. cant seem to make it work like my former e book … read more
Dr. Fix-It
Dr. Fix-It
Technician
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My old Kindle was connected to 3G and it was absolutely great,
My old Kindle was connected to 3G and it was absolutely great, consequently I do not want to connect to WiFi, which the new Paper White Kindle is wanting to connect to, I want to keep with 3G. Please … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I cannot register my paperwhite. I follow the directions.
I cannot register my paperwhite. I follow the directions. I am an account holder but it was not registered to me when I got it this am.… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I have a kindle reader, a kindle paperwhite, a kindle fire
I have a kindle reader, a kindle paperwhite, a kindle fire and a kindle file on my pc my books are not synching. I was reading a book on my kindle fire and when I went to my kindle reader it did not g… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle is having a breakdown! Help! Last night I finished
My kindle is having a breakdown! Help! Last night I finished a bood Black Ops moved it to my Have Read Collection and ordered a new book on my 3G The Outlaws. When I went to open the new book, I got a… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
My kindle has all of a sudden started not allowed me to read
My kindle has all of a sudden started not allowed me to read my books. When I try to enter a book, it goes to the page I last read, then it flashes back to the library listing of my read and unread bo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I purchased a Kindle, I think in Early January 2011, (I think).
I purchased a Kindle, I think in Early January 2011, (I think). I had been reading a book and finished day before yesterday. Yesterday when I went to use it, it would not turn on; I thought maybe it n… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Yesterday, April 21, I ordered two books through Amazon. When
Yesterday, April 21, I ordered two books through Amazon. When I later went to my home page, the first book was there. It indicated that the second book had been downloaded. (I also received confirmati… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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