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I have an older model of Kindle Fire. It is no longer taking
I have an older model of Kindle Fire. It is no longer taking a charge and the battery is run down. I've tried different chargers. Any advice? … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
After battery replace by a tech service I get this
after battery replace by a tech service I get this message:your kindle is unable to connect at this time. I have tried reboot with the on off switch which does not help … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
All of my e-books have disappeared from my e-reader.
All of my e-books have disappeared from my e-reader. Furthermore, I have forgotten my password ***** cannot use my Fire. … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Is there a repair shop in Los Angeles Kindle DX? I
Is there a repair shop in Los Angeles for the Kindle DX? I have replaced my own battery, but it still needs to be charged twice a day. Want to keep this Kindle DX going since they aren't made any more… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Hello, My nook book was repaired about 45 days ago.
Hello, My nook book was repaired about 45 days ago. PROBLEM will not charge.... Have used the book to read one book and load another... Nook was very slow to charge... Come paired to when I first boug… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My 2-year old Sony E-reader is no longer charging. I usually
My 2-year old Sony E-reader is no longer charging. I usually recharge via usb at my computer but it has been plugged in now for 2 days (longer than usual) and the charging light is not on. When I open… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I own a second generation Kindle and have finally started to
I own a second generation Kindle and have finally started to have graphics problems after four years. I use it daily for at least 30 - 60 minutes a day. I have archived a lot of books in four years an… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
Is there some way of replacing the battery in the Kindle E-Reader?
Is there some way of replacing the battery in the Kindle E-Reader? My Kindle don't hold a charge for more than 24 hours anymore. I love my kindle and I have many books stored on it.Please help me find… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have a Kindle DX whose screen partly messed up so you cannot
I have a Kindle DX whose screen partly messed up so you cannot see through it. It seems to function alright from what I can see through, how do you Repair screen. Nothing has happened to the DX from t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My e-reader all of a sudden stopped working. I charged it overnight,
My e-reader all of a sudden stopped working. I charged it overnight, but the screen stays blank. I pushed the reset button but nothing happens. Di I need to buy another e-reader?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Hi: Im having trouble clearing my screen on a Kindle DX. It
Hi: I'm having trouble clearing my screen on a Kindle DX. It will not clear the upper left hand corner. I tried holding the reboot button for 25 seconds. The restart failed to erase the corner. I just… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
My husbands Kindle DX wont charge and says "Critical Battery"
My husband's Kindle DX won't charge and says "Critical Battery" on the screen. I ordered a new battery, watched a "how-to" video on YouTube and replaced the old battery with the new one. (The old batt… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I dropped my Kindle yesterday, now it will not work....If i
I dropped my Kindle yesterday, now it will not work....If i decide to buy a new one is there a way to get the books i have on my old one into my new one?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
whats the difference between the three kindles, and why is
what's the difference between the three kindles, and why is a kindle better for reading than an i-pad?… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
Hi, I bought a Kindle DX 3G in the U.S. a year or so ago.
Hi, I bought a Kindle DX 3G in the U.S. a year or so ago. I've since moved to Switzerland. When I use the Kindle, the books I've bought are all available. But, the 3G aspect does not work for ordering… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
my kindle has lost its picture. can not read anything on it.
my kindle has lost its picture. can not read anything on it. i was reading it in my car and layed it on the seat nest to me and i knocked it onto the floor of the car. picked it up to start reading ag… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
I HAVE A KINDLE DX (SEVERAL YEARS OLD) HAVE NOT USED IT FOR
I HAVE A KINDLE DX (SEVERAL YEARS OLD) HAVE NOT USED IT FOR SERVERAL MONTHS. NOW WHEN I TURN IT ON AND SELECT A BOOK. IT SAYS DOWNLOWDING FOR EACH BOOK IS THE USUAL BEHAVIOR OF THE DX?… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
Hi I have a Kindle DX I bought in Oct. 2009. Suddenly the
Hi I have a Kindle DX I bought in Oct. 2009. Suddenly the screen is black with some vertical white lines. You can almost see the menu page behind the black. I tried holding the on button for 209 or mo… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

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Mike

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Dr. Fix-It

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... its a whole library in your hands.

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Kriptokrit

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Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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