E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I think i need a new battery for my 4 year old kindle, 3-4…

Customer Question
I think i...

I think i need a new battery for my 4 year old kindle

Technician's Assistant: What's the make/model of your device? How old is it?

3-4 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

The kindle does not work properly

Submitted: 11 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 minute by:
9/11/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,537
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Hi there and welcome

Is the Kindle turning on still? And can you tell me the model of the Kindle please?

Ask Your Own E-Readers Question
Customer reply replied 10 months ago
Type: kindle keyboard
Electronics Technician: Richard, Customer Service replied 10 months ago

Thanks

Is the Kindle still turning on?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
My Kindle will no longer charge. The light flickered on
My Kindle will no longer charge. The light flickered on momentarily, but then nothing. It is not the charger or the outlet. Any ideas? I can't live without my Kindle. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
My kindle fire won't charge whats that to do with a lawyer.
My kindle fire won't charge whats that to do with a lawyer … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
What battery replacement do I use for my Kindle Serial
What battery replacement do I use for my Kindle Serial Number … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have a Kindle3. Top half of the screen has some lines,
I have a Kindle3. Top half of the screen has some lines, shadows & some text that are stuck there & will not go away even when Kindle is off. This top half of the screen covers any other text or pictu… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My wife has used her Kindle readef\r for several years.In
my wife has used her Kindle readef\r for several years.In anticipation of her reader becoming filled up I bought another kindle reader to replace her existing one.The old reader does not operate prope… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The screen on my kindle has a faded display, I think it is a
I have not done any troubleshooting except charging it and try to reset it … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Kindle will not open.It is charged.I have pressed on
My Kindle will not open.It is charged.I have pressed on button for 40 Seconds and waited a minute .I have repeated thi 4 times and NOTHING.What do you think is stopping my charged Kindle about 4 years… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
my kindle screen went black,just got done charging it,opened
my kindle screen went black,just got done charging it,opened the cover,saw an ad for a second and it went black.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
battery is empty and overnight charge did nothing. I have the
battery is empty and overnight charge did nothing. I have the "Critical Battery" display on the screen. What should I do?… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
We have two Kindles, one newer than the other but both a couple
We have two Kindles, one newer than the other but both a couple of years old. When the newer would not turn on as it is much more used I switched out its battery with the older one's battery. Of cours… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My kindle front picture page is not moving I can just see a
My kindle front picture page is not moving I can just see a small part of the home page when I turn the kindle on.… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
How do I get a new battery for the Kindle Fire? My Kindle is
How do I get a new battery for the Kindle Fire? My Kindle is only three years old and I think that it should last longer then three years.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
My Kindle is a year old and now does not recharge when plugged
My Kindle is a year old and now does not recharge when plugged in (as usual). I use my Kindle all the time and keep it charged up...what's wrong? Can I fix it?… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I have sent question in and am asked if I will pay for fix...
I have sent question in and am asked if I will pay for fix... this Kindle Fire is less than a year old ... is there no warranty??… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
My kindle was working when I shut it off, but cannot "wake".
My kindle was working when I shut it off, but cannot "wake". Kindle was charged the day it stopped working. Currently, the face page is displayed. What can I do?… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
My kindle is under one year old and it wont charge the battery.
My kindle is under one year old and it won't charge the battery. I have paid for a years subscription from the New York times and have not been able to read it for three days now. Can you help ?… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My Kindle model No.D0110 IC9599A-o725 FCC ID ZEG0725 has started
My Kindle model No.D0110 IC9599A-o725 FCC ID ZEG0725 has started displaying what looks like a battery above a USB plug arrow Z on its side. What has happened please and what do I need to do to get it … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My charging light comes on when I plug in to recharge but the
My charging light comes on when I plug in to recharge but the Kindle will not come on even when it is plugged in. Kindle is about a year old with moderate to light use.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x