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My Kobo will not hold the charge. I have had it for 2 yrs.

Customer Question
My Kobo will not...

My Kobo will not hold the charge. I have had it for 2 yrs.

Technician's Assistant: What's the make/model of your device? How old is it?

Kobo glow ce0560

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have to reboot it, tried to plug it in for a coup[le of hours,I did nor remove the back.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Just how are we going to fix it?

Submitted: 11 months ago.Category: E-Readers
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Answered in 3 minutes by:
9/10/2017
Electronics Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,202
Experience: E-reader expert
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Electronics Technician: Josh, Technician replied 11 months ago

Have you tried a different charger?

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Customer reply replied 11 months ago
Different chargers will not work. I have had it for 2 yrs and it just started this problem, last year, yes, I know, I shopuld have connected with you sooner. I try it once a month.
Customer reply replied 11 months ago
do not want to spend a lot of money on this OK?
Electronics Technician: Josh, Technician replied 11 months ago

Since it is outside of warranty, it would cost more to repair the Kobo than to buy a new one.

You can buy a new Nook for $59.99 up to $179.99

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Customer reply replied 11 months ago
Thank you very much for the information. I will probably buy a new one .
Electronics Technician: Josh, Technician replied 11 months ago

You're welcome!

Please use the star rating at the top to rate our session as 5 stars and press Submit

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Electronics Technician: Josh, Technician replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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