E-Readers

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How can I continue playing Words With Friends? Games to play…

Customer Question
How can I continue...

How can I continue playing Words With Friends? Games to play don't come up any more.

Technician's Assistant: What's the make/model of your device? How old is it?

Kindle Fire 7 HD .... 3 yrs old this Christmas.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Days. Not sure how to troubleshoot .... too old and blonde!

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Hope this is free!?

Technician's Assistant: What confuses you?

Frustration at not being able to get back into games.

Submitted: 11 months ago.Category: E-Readers
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Customer reply replied 11 months ago
It is a 3 year old Kindle Fire 7 HD. Got a link on phone for APPLE. Information please.
Answered in 21 minutes by:
9/10/2017
Electronics Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: E-Readers
Satisfied Customers: 13,497
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, have you considered / tried performing a software update of the Kindle? ...manually with the use of a computer?

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 11 months ago
Sorry, but no idea how to do that. Tips please?!
Electronics Technician: Louie, Technician replied 11 months ago

Please click HERE.

Scroll down to "Transfer & Install the Latest Software Update Manually". Play the video tutorial.
Scroll a bit further down. Select your Kindle's model/version and then click on the "...Kindle...Software Updates..." for your model/version.
A new page would open with instructions on how to manually download and install the latest software update available for your Kindle.
Thereafter, it may require several re-booting/restarting.
Please post back results / observations of the above once tried.

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