E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I cannot register my Kindle, Paperwhite. I got it today. It…

Customer Question
I cannot register my...

I cannot register my Kindle

Technician's Assistant: What's the make/model of your device? How old is it?

Paperwhite. I got it today. It is a replacement

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I am at the page where I am entering Facebook login. I received a new code by email but the kindle will not accept it

Submitted: 11 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 minute by:
9/10/2017
Electronics Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,237
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 11 months ago

Have you tried registering the Kindle over the phone?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I have an old Kindle and just bought a new one. I downloaded
I have an old Kindle and just bought a new one. I downloaded a book, but it didn't download on my new one. What should I do to get it transferred? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I just got my refurbished paperwhite and when I try to log
Hi Pearl. I just got my refurbished paperwhite and when I try to log in it says unable to connect. It's connected to the hotspot on my phone, and I changed the password ***** my phone a couple of time… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Can't register new Kindle Paperwhite. Entered name, valid
Entered name, valid email, password ***** image and screen just scrolls back to a new image to enter. Been trying for 30 minutes … read more
Josh
Josh
Technician
22,237 satisfied customers
Just got a new kindle paperwhite and am trying to register
just got a new kindle paperwhite and am trying to register it on my existing amazon account. it asks me for my login id. i don't know what that means. I know my password ***** what is the login id? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cannou complee my facebook account registration, one day
i received the unit today. it came with an unknown to me email address. i entered my facebook email address and password ***** it's impossible to enter "next" to complete the process … read more
Josh
Josh
Technician
22,237 satisfied customers
I just bought this kindle paperwhite 3rd generation and I
I just bought this kindle paperwhite 3rd generation and I can not purchase any books. It keeps asking me to register now. after putting in all the information it tells me 'can not connect' this is my … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cannot register my new oasis kindle, i just received it. c
i cannot get it to accept a log in or password. i may not have the correct ones. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I have the kindle paperwhite and im trying to register it.
I have the kindle paperwhite and im trying to register it. I have an amazon acct already but for some reason its not letting me register with it.… read more
Josh
Josh
Technician
22,237 satisfied customers
Just bought a new Kindle and have sold my other Kindle. How
Just bought a new Kindle and have sold my other Kindle. How does the new owner register on the Kendle?… read more
Cris
Cris
62 satisfied customers
I have a new Kindle, replacing my first one. Unfortunately,
I have a new Kindle, replacing my first one. Unfortunately, when I set up my IPad Kindle account, I ended up with two accounts: my original one and my iPad one, so I can't communicate between the two … read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I have a new kindle fire and am trying to register a new account
I have a new kindle fire and am trying to register a new account and the I pad won't let me. It says an account already exists with my [email protected] I cannot progress beyond this screen. Now w… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I am trying to set up a new account for the new kindle I got
I am trying to set up a new account for the new kindle I got for christmas and I can't get an answer.… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
trying to register new kindle fire. have current account with
trying to register new kindle fire. have current account with kindle e-reader. cannot remember correct password [email protected] full name Penelope (Penny) Schwertfeger… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I tried to start my new kindle paper and messed it up. i'm
I tried to start my new kindle white paper and messed it up. i'm 77 and need slow directions. its a gift and when i wnted to buy a book it tells me i have to register and i did. i might have used the … read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Just received a Kindle Touch as a gift. How do I register
Just received a Kindle Touch as a gift. How do I register the product? (I have charged the Kindle.)… read more
Cris
Cris
62 satisfied customers
have new kindle fire, had an original -used once and it "died".
have new kindle fire, had an original -used once and it "died". Now cannot register new Kindle as I do not recall password XXXXX any info. How can I get up and runnng ??? Help… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I have just gotten a new Kindle Touch to replace an old Generation
I have just gotten a new Kindle Touch to replace an old Generation I Kindle that has had many problems so I gave up and ordered a new one. I am having trouble getting the new one registered. I also wa… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
Just got new Kindle. Cant get started with Set Up. Have BTFON
Just got new Kindle. Can't get started with Set Up. Have BTFON wi-fi btu will not connect to allow registration or further progress. What to do ?… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x