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I have a new iPad and it didnt download my books on to it. I
I have a new iPad and it didnt download my books on to it. I have to sign in and it wont accept my email and password. I do have a new email address which would explain that but it wont recognize my o… read more
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Richard
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I think maybe ive been hacked or something. I cant get to my
I think maybe ive been hacked or something. I cant get to my books to read on my kindle. Amazon accepts my email and password, but I cant get to my kindle books. … read more
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I've ordered 2 books which have not been downloaded to my
I've ordered 2 books which have not been downloaded to my Kindle 5 … read more
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Why won't y kindle accept my WI-FI password? (note I am a
Why won't y kindle accept my WI-FI password? (note I am a slow typer) … read more
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My kindle paperwhite is charged, however, I can't get to
My kindle paperwhite is charged, however, I can't get to next page. A screen pops up that says "power" with 3 selections : cancel, restart, screen off. I have selected restart.....nothing. I am right … read more
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On my samsung 8 i have tbe kindle app. I was going to read
on my samsung 8 i have tbe kindle app. I was going to read today and looked at my books and there are 2 its says personal letters with a k in a cirle on it. I didnt xow load them. And its wanting a pa… read more
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Its a kindle fire going 3 yrs old, my books wont open, ive
its a kindle fire going 3 yrs old, my books wont open … read more
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My kindle has a picture of a battery with an explanation in
my kindle has a picture of a battery with an explanation mark in it ??? … read more
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What is wrong with my kindle account at as I can not down
What is wrong with my kindle account at***@******.*** as I can not down load my books I have just last week updated my credit card. thank you Helen Henricks … read more
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I have an older version of the software, but need to connect
I have an older version of the software, but need to connect to wifi fo download, but am having problems … read more
Russell H.
Russell H.
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Apparentiy I purchasted 4 books and I cant get them onto my
hi apparentiy I purchasted 4 books and I cant get them onto my ereader. I also thought I only bought only 1 book … read more
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Kindle wont boot up have tried several times holding for 40
kindle wont boot up have tried several times holding for 40 sec then attempt to re boot come up with amazon sign and freezes … read more
Russell H.
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We tried to purchase Kindle book twice, wasted lots of time
We tried to purchase Kindle book twice, wasted lots of time and never did get anything to go to my Kindle! So frustrated!. My Email***@******.*** & my Hsbn***@******.***. We had these kindles for 4 or… read more
Russell H.
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I cant swipe my kindle fire to enter my password. Kindle
I cant swipe my kindle fire to enter my password. JA: What's the make/model of your device? How old is it? Customer: Kindle Fire. About 4 yrs old. JA: How long has this been going on? What troubleshoo… read more
GeekGal
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HI -I have a kindle touch and have transferred 160 books from
HI -I have a kindle touch and have transferred 160 books from my computer to the kindle. When I view the contents of the kindle via the computer, they show up there, but when I try to view them just v… read more
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purchased the fire for my 13 yr old for christmas. she luved
purchased the fire for my 13 yr old for christmas. she luved it till it wont charge. wont turn on. it seems the place where u put the chrger is loose. is this a common problem. how and where do we get… read more
AnswerManRob
AnswerManRob
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I bought an audio-book - it was deliverd to my 3G kindle- it
I bought an audio-book - it was deliverd to my 3G kindle- it wound up in my 'archive' section in light letters with the direction that I must retreive it with a wifi selection. I drove to a wifi area … read more
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AnswerManRob
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my kindle stopped working. I finished a book last night and
my kindle stopped working. I finished a book last night and then tried to go back "home", but instead it went back to kindle storefront so I thought I would just turn it off and start again. However, … read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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